CSF and OD services error after installation??

Hi,

I have recently installed teamsite 6.7.2 along with SitePublisher and targeting on UNIX box.
I am able to access Team site UI, but I want to access the web services available for CSF and OD.

For CSF:

I tries to access the URL which is mentined in manual but I got 404 not found error, I have raised the ticket on support site but I got the reply to check the logs and thye same line which is mentined in manual.
I have checked the logs and it is showing the ***** Start UP Finished***, as per manual but still I am not able to access the URL.

For OD,

IS there any URL through which I can check whether the web service is working for OD or not? I have enabled web services section in odbase.xml for HTTP only.
I am able to deploy files through command line but how can I check the web service?

On the contrary, in servletd_out.log I am getting strange errors which I am getting neither in OD.log nor Access.log, the errors are mentioned below:

2010-11-06 15:46:14,818 ERROR com.interwoven.ui.base.config.ConfigManager - Error when getting merged file from reportingconfigs

com.interwoven.ui.base.config.ConfigurationException: The fileset reportingconfigs contains no matching files in /iw-home/ts-home/httpd/webapps/content_center/WEB-INF/conf.

at com.interwoven.ui.base.config.ConfigFileset.getMergedFile(ConfigFileset.java:290)

at com.interwoven.ui.base.config.ConfigManager.init(ConfigManager.java:589)

at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:188)

2010-11-06 15:46:25,113 WARN com.interwoven.livesite.csf.access.web.service.impl.AccessServiceWebService - init: could not initialize AccessService: com.interwoven.csf.access.web.service.CSFAccessServiceBindingStub@138f3d1, message: ; nested exception is:

java.net.ConnectException: Connection refused, nested exception: org.apache.axis.AxisFault

2010-11-06 15:46:25,114 WARN com.interwoven.livesite.csf.access.web.service.impl.AccessServiceWebService - init: AccessService services are now disabled.

2010-11-06 15:46:25,114 ERROR com.interwoven.livesite.csf.access.web.service.impl.AccessServiceWebService - startService: unable to start service; make sure that the OpenDeploy CSF AccessService is running and correctly configured.

2010-11-06 15:46:25,612 WARN com.interwoven.livesite.opendeploy.web.service.impl.OpenDeployWebService - init: could not initialize OpenDeployService: com.interwoven.opendeploy.web.service.OpenDeployServiceBindingStub@143a515, message: ; nested exception is:

java.net.ConnectException: Connection refused, nested exception: org.apache.axis.AxisFault

2010-11-06 15:46:25,612 WARN com.interwoven.livesite.opendeploy.web.service.impl.OpenDeployWebService - init: OpenDeploy services are now disabled.

2010-11-06 15:46:25,612 ERROR com.interwoven.livesite.opendeploy.web.service.impl.OpenDeployWebService - startService: unable to start service; make sure that OpenDeploy is running and correctly configured.

2010-11-06 15:46:27,060 INFO com.interwoven.livesite.common.servlet.Startup - com.interwoven.livesite.common.servlet.Startup Init Start

2010-11-06 15:46:27,060 INFO com.interwoven.livesite.common.servlet.Startup - Java Assert is DISABLED.

Thanks

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Comments

SE123

Hello,

Can someone provide any pointer on this issue.

Thanks in advance.

Benoit

Are CSF and OD up?

/etc/init.d/iwaccess start
/etc/init.d/iwodserver start
/etc/init.d/iwodsnmp start

srosewall

Clashing port configuration?
Anything else running on the box using the same port(s)?

Perhaps check netstat to make sure...

SE123

Thanks for your reply.

Benoit,

I have done these steps i.e. individual servers are up and running for an instance I am getting below mentioned logs for access server:

<2010-11-07 17:38:11,110> - - com.idoox.transport.http.server - Starting 'http://localhost:12980/' server
<2010-11-07 17:38:11,147> - - Web Server HTTP transport started
<2010-11-07 17:38:11,147> - - Get create HTTPS flag from Websvc.createHTTPSTransport property in websvc.cfg
<2010-11-07 17:38:11,147> - - Using create HTTPS transport flag: no
<2010-11-07 17:38:11,147> - - HTTPS transport will not be created.
<2010-11-07 17:38:11,147> - -
*** Finished Web Server startup ***

Srosewall,

I was also thinking that this issue might be coming from Port no. clashes and that is why I have changed the port no. 12973 to 12980 as you can also see in logs.
But it also dosen't solve the problem. I am confused because I am able to access OD GUI that means access server is running properly as I am able to authenticated by CSF successfully.

I wanted to see that the what exactly URL specified in manual will return? Currently, I am not getting "404-not found error" where as I am getting "Unable to Connect".

Thanks

Benoit

Have you installed OD as root?

Maybe you have some rights problem on files?

Maybe you need to change the port 12973 in another configuration file?

You can try to perform this action

find /path/where/you/install/autonomy/soft -name "*.xml" -exec grep -l "12973" {} \;
find /path/where/you/install/autonomy/soft -name "*.cfg" -exec grep -l "12973" {} \;

which will look inside all xml, cfg files if the string 12973 is present.

nipper

find /path/where/you/install/autonomy/soft -name "*.xml" -exec grep -l "12973" {} \;
find /path/where/you/install/autonomy/soft -name "*.cfg" -exec grep -l "12973" {} \;

Must flavors of grep have the recursive switch.