startdeploy.sh - CSInvalidUserException

Adam Stoller · 2015-08-14T16:19:24+00:00

Environment: TS, OD, LS 7.4.1 on RHEL 6 Scenario: * Attempting to do quick baselne test of installation * We created a test branch & workarea, copied all the example DCTs into it, and all the files from the /default/main/component-guide branch into it as well * We then submitted everything in the branch with iwsubmit * We…

Adam Stoller

Environment: TS, OD, LS 7.4.1 on RHEL 6

Scenario:

Attempting to do quick baselne test of installation
We created a test branch & workarea, copied all the example DCTs into it, and all the files from the /default/main/component-guide branch into it as well
We then submitted everything in the branch with iwsubmit
We are now trying to deploy everything in a manner that will let us know if our "development" setup for LSCS (Auth) / LSDS (in WebLogic) is working

Problem:

We ran:

startdeploy.sh -StartDeploy_DeploymentMode development\
  StartDeploy_TsAreaDiffArea //<server>/<branch>/ STAGING\
  StartDeploy_TsAreaDiffPreviousArea //<server>/<branch>/EDITION/INITIAL

We're getting back (typing by hand, thus abbreviating most of it):

[ERROR] StartDeployment - Exception in StartDeployment.main()
com.interwoven.cssdk.access.CSInvalidUserException: Unknown Hopi error(No such teamsite user)
  at ...handleExceptionSci(...)
  at ...handleException(...)
  at ...handleException(...)
  at ...getSessionString(...)
  at ...beginSessionUsingPassword(...)
  at ...beginSessionUsingPassword(...)
  at ... getClient(...)
  at ...getCsClient(...)
  at ...trigger(...)
  at ...trigger(...)
  at ...main(...)

It's the "No such teamsite user" that has me stumped right now.

We're running the deployment as root (a sudo su - shell)

We verified that root is both a TeamSite user (tried to add with iwuseadm and was told "object already exists") and an od-admin (verified with iwodauthorize)

Does anyone know what might be the cause of this, where we should look to try to fix it?

(I've only got about 1/2-day left to get this working and there's more for me to do besides this)

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Comments

GoingMyWay

Is the user root a TeamSite master?

-David

nipper

When you install LSCS, it asks for a TS user, which did you use ?

Adam Stoller

nipper wrote:
When you install LSCS, it asks for a TS user, which did you use ?

Ah - I think that was it - we used the "livesite-od" account that we created, but that account is not a registered TS user - will make the change shortly and see if that works.

Thanks! (I had a feeling it would be something simple)

Adam Stoller

Hmm - well, that helps a bit - now we get "Unknown Hopi error(Wrong username/password)"

Where would the password be recorded?

I found an encrypted reference to it, I believe, in iwinstall/private/config/installer.properties:

lscstshome=/opt/interwoven/TeamSite
lscstsPwd=QFTGh0byrkEkn5sHYupgDPisXSsIf/aC
lscstsusername=livesite-od

But I'm not sure where else to look, and if I try to re-generate the encrypted password (using livesite_cusomer_src; build.sh "-Dpw=......") I get a different encryption each time - so that doesn't help me to verify that we know its "correct", but without knowing where else that information is stored I don't think it helps me at all, unless the deployment process is pulling the information from the installer.properties??