Cannot generate output html in new branch

Hey Guys,

I need your help like yesterday. Here is the background/history. Currently using TeamSite 7.4.1, I copied template from one branch to another. The source branch works fine, but not the destination branch. I made sure all template files were copied to destination, .tpl, datacapture.cfg and .js files. When I try to generate output file from any dcr new or old, I get the following error below in iwutild_cmdout.log:

<ERROR>
Could not output file: /.iwmnt/default/main/test/WORKAREA/shared/test/test.html
</ERROR>

When I run iwgen on any dcr from the cmd line I get error below, although extension is defined as seen in data-type further below:

/iwmnt/default/main/test/WORKAREA/shared/test/test.pl: does not have a configured filename extension

        <data-type name="test">
            <presentation>
                <template name="test.tpl" extension="html">
                    <locations>
                        <branch vpath-regex=".*" preview-dir="/">
                            <directory dir-regex=".*" />
                        </branch>
                    </locations>
                </template>
            </presentation>
        </data-type>

when I run iwpt_compile.ipl on any dcr from the cmd line I get error below:

<ERROR>
Could not open presentation template: /iwmnt/default/main/test/WORKAREA/shared/test/test.ipl
</ERROR>

There is no custom code in test.ipl manipulating output. I also checked templating.cfg where no dcr-type was defined. Although this configuration worked in source branch, I tried dcr-type="xml" since here they utizing pathid and still same errors occured. I have turned on all dct and PT servlet debug loggers from admin interface, but don't see anything else besides the errors above. I have also checked permissions which appear to be correct on new branch. I don't know whatelse to check that could be causing these issues.

Any help you guys can offer is greatly appreciated, thanks.

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Comments

nipper

Your TPL location is wrong

Could not open presentation template: /iwmnt/default/main/test/WORKAREA/shared/test/test.ipl

It shoud be something like:

/iwmnt/default/main/test/WORKAREA/shared/templatedata/category/test/presentation//test.ipl

Basil Smart

Thanks nipper, path was wrong in message but is correct on server.

I recopied all template files and reverified all permissions (folders and files) compared to working branch in Linux and TeamSite UI, still getting same errors.

Permissions are different between old and new branches, so I used same permissions on new branch for previous templates that works before I performed copy. Still getting same errors. Any other suggestions?

nipper

Run iwpt_compile and include the command invocation and the output

It seems like an access/permissions issue.

nipper

And to confirm, if you run:

cat /iwmnt/default/main/test/WORKAREA/shared/test/test.ipl

It works correctly ?

Basil Smart

Thanks Nipper, I made a mistake, I should be using test.tpl in cmd instead of test.ipl. After correction, I'm now getting these errors below for cmds below:

iwgen

test.html: could not create

Iwpt_compile.ipl

<ERROR>
Could not load dcr: /.iwmnt/default/main/test/WORKAREA/shared/test/test.html
</ERROR>

This is my iwpt_compile cmd below, is this correct?
/opt/Interwoven/TeamSite/bin/iwpt_compile.ipl -pt "/iwmnt/default/main/test/WORKAREA/shared/templatedata/test/presentation/test.tpl" -iw_pt-dcr "/iwmnt/default/main/test/WORKAREA/shared/templatedata/category/test/data/test" "/iwmnt/default/main/test/WORKAREA/shared/test/test.html"

Yes, when I cat test.tpl it displays entire file.

It could be permissions, but they seem correct. I realise I had to update a .js file to use new branch, but still getting same error in UI below previously:

<ERROR>
Could not output file: /.iwmnt/default/main/test/WORKAREA/shared/test/test.html
</ERROR>

I'm trying to also see why I'm getting incorrect path in output erro above /.iwmnt/default ...

This seems so simple to fix, but this issue kicking my ****. Nipper or anyoneelse any other ideas, I'm still trying to see whatelse it could be?

Basil Smart

I corrected iwpt_compile.ipl cmd as below and tpl error occurred further below:

/opt/Interwoven/TeamSite/bin/iwpt_compile.ipl -pt "/iwmnt/default/main/test/WORKAREA/shared/templatedata/test/presentation/test.tpl" -iw_pt-dcr "/iwmnt/default/main/test/WORKAREA/shared/templatedata/category/test/data/test" -iw_include-location . -ofile "/iwmnt/default/main/test/WORKAREA/shared/test/test.html"

<ERROR>
Could not output file: /iwmnt/default/main/test/WORKAREA/shared/test/test.html
</ERROR>

Still trying, any other ideas?

nipper

Could not output file: /iwmnt/default/main/test/WORKAREA/shared/test/test.html

What could cause this ?

Bad path

no permissions to create that file

Try

touch /iwmnt/default/main/test/WORKAREA/shared/test/test.html

If that works (I doubt it will)

chmod 666 /iwmnt/default/main/test/WORKAREA/shared/test/test.html

Then run iwpt_compile.ipl again

Basil Smart

Thanks Nipper, for your suggestions which I tried but I still got, couldn't output file error.

Anyway I found the culprit which seems to be permission issue, because when I tested same template in a test branch I just created, the template was able to preview and generate successfully. I'll check on group permissions etc, to see if I can pinpoint actual permission problem.

Any suggestions as always greatly appreciated, I'll update you in a while after more investigation.

Basil Smart

Guys issue finally resolved. Thanks Nipper for all your input. I should have checked permissions 1st, but since they had it a while i thought it was a code issue and output error was misleading, so I thought issue was due to tpl being in a new branch and needed missing information not in newer branch.

Anyway, the issue was that the user was missing from the group assigned to branch, so although testEditor (user existed here) group was within testAuthor group assigned to branch error still occurred. So after adding user to testAuthor group error was not produced anymore.