Problem ession timeout or no document available

lpurba
edited February 11, 2022 in Analytics #1
Hi all,<br />
<br />
I have a question regarding the image. Like 2 weeks ago, I have created a report with an image on the top of the report, and everything worked fine. I developed this report on the server (FreeBSD) not on my local machine (Windows XP).<br />
<br />
Just now, I tried to open the same report, but the report does not display the image. And then I tried using the sample from <a class='bbc_url' href='http://www.eclipse.org/birt/phoenix/examples/solution/ProductCatalog.rptdesign'>http://www.eclipse.org/birt/phoenix/examples/solution/ProductCatalog.rptdesign</a&gt; and still the image is missing. But when I tried the same file on my local machine, it works fine, the image is there.<br />
<br />
And also, when I clicked on TOC button, it displayed an exception (session timeout or no document available). I tried to restart the tomcat server, but it still gives me the same exception, and no image is displayed.<br />
<br />
Below are the exceptions that I am getting by clicking on TOC:<br />
org.eclipse.birt.report.service.actionhandler.BirtGetTOCActionHandler.__checkDocumentExists(Unknown Source)<br />
org.eclipse.birt.report.service.actionhandler.AbstractGetTOCActionHandler.prepareParameters(Unknown Source)<br />
org.eclipse.birt.report.service.actionhandler.AbstractGetTOCActionHandler.__execute(Unknown Source)<br />
org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(Unknown Source)<br />
org.eclipse.birt.report.soapengine.processor.AbstractBaseDocumentProcessor.__executeAction(Unknown Source)<br />
org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.executeAction(Unknown Source)<br />
org.eclipse.birt.report.soapengine.processor.BirtDocumentProcessor.handleGetToc(Unknown Source)<br />
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<br />
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<br />
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<br />
java.lang.reflect.Method.invoke(Method.java:324)<br />
org.eclipse.birt.report.soapengine.processor.AbstractBaseComponentProcessor.process(Unknown Source)<br />
org.eclipse.birt.report.soapengine.endpoint.BirtSoapBindingImpl.getUpdatedObjects(Unknown Source)<br />
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<br />
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<br />
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<br />
java.lang.reflect.Method.invoke(Method.java:324)<br />
org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)<br />
org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)<br />
org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)<br />
org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)<br />
org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)<br />
org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)<br />
org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:453)<br />
org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)<br />
org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)<br />
org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(Unknown Source)<br />
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)<br />
org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)<br />
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)<br />
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)<br />
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)<br />
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)<br />
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)<br />
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)<br />
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)<br />
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)<br />
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)<br />
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)<br />
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)<br />
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)<br />
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)<br />
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)<br />
java.lang.Thread.run(Thread.java:534)<br />
<br />
Any idea? Should I restart the server, not only tomcat?<br />
<br />
Thanks!<br />
-Laurent

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