SOAP Error: 3431 - Volume name is not specified.

I'm trying to send a login request to actuate 11 iServer via the SOAP interface. I'm sending: 
 
<pre class='_prettyXprint _lang-auto _linenums:0'><?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://schemas.actuate.com/actuate11">
<SOAP-ENV:Header>
<ns1:Locale SOAP-ENV:actor="http://schemas.xmlsoap.org/soap/actor/next">en_GB</ns1:Locale>
<ns1:TargetVolume SOAP-ENV:actor="http://schemas.xmlsoap.org/soap/actor/next">midas</ns1:TargetVolume>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<ns1:Login>
<ns1:User>administrator</ns1:User>
<ns1:Password/>
<ns1:UserSetting>true</ns1:UserSetting>
</ns1:Login>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope></pre>
 
... and receiving: 
 
<pre class='_prettyXprint _lang-auto _linenums:0'><?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Server</faultcode>
<faultstring>Soap Server error.</faultstring>
<detail>
<RequestName>Login</RequestName>
<ErrorCode>3431</ErrorCode>
<Description>
<Message>Volume name is not specified.</Message>
</Description>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope></pre>
 
Please can anyone tell me where I'm going wrong?

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Comments

JasonW

Try adding a domain to the login:

<ns1:Login>
<ns1:User>administrator</ns1:User>
<ns1:Password/>
<ns1:Domain>midas</ns1:Domain>
<ns1:UserSetting>true</ns1:UserSetting>
</ns1:Login>

Jason

senyahnoj

<blockquote class='ipsBlockquote' data-author="'JasonW'" data-cid="73875" data-time="1298565076" data-date="24 February 2011 - 09:31 AM">
Try adding a domain to the login: 
 
<ns1:Login> 
<ns1:User>administrator</ns1:User> 
<ns1:Password/> 
<ns1:Domain>midas</ns1:Domain> 
<ns1:UserSetting>true</ns1:UserSetting> 
</ns1:Login> 
 
Jason </blockquote>
 
Thanks - just tried that but still gives the same error

<pre class='_prettyXprint _lang-auto _linenums:0'>
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://schemas.actuate.com/actuate11">
<SOAP-ENV:Header>
<ns1:Locale SOAP-ENV:actor="http://schemas.xmlsoap.org/soap/actor/next">en_GB</ns1:Locale>
<ns1:TargetVolume SOAP-ENV:actor="http://schemas.xmlsoap.org/soap/actor/next">midas</ns1:TargetVolume>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<ns1:Login>
<ns1:User>administrator</ns1:User>
<ns1:Password/>
<ns1:Domain>midas</ns1:Domain>
<ns1:UserSetting>true</ns1:UserSetting>
</ns1:Login>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

<?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Server</faultcode>
<faultstring>Soap Server error.</faultstring>
<detail>
<RequestName>Login</RequestName>
<ErrorCode>3431</ErrorCode>
<Description>
<Message>Volume name is not specified.</Message>
</Description>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope></pre>
 
Any other thoughts?

JasonW

I just tried the following on A11 and it worked:

<?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Header><Locale soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next" soapenv:mustUnderstand="0">en_US</Locale><TargetVolume soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next" soapenv:mustUnderstand="0">jw05534</TargetVolume><DelayFlush soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next" soapenv:mustUnderstand="0"/></soapenv:Header><soapenv:Body>
<Login xmlns="http://schemas.actuate.com/actuate11">
<User>administrator</User>
<Password></Password>
<EncryptedPwd></EncryptedPwd>
<Domain>jw05534</Domain>
<UserSetting>false</UserSetting>
</Login>
</soapenv:Body>
</soapenv:Envelope>

Jason

senyahnoj

Logs are saying 
 
<pre class='_prettyXprint _lang-auto _linenums:0'>[Thread-24] 28-Feb-2011 09:51:25 com.actuate.iserver.services.EncycServiceBase execute
WARNING: com.actuate.iserver.exceptions.AdminException: Volume name is not specified.
at com.actuate.iserver.services.soap.ServiceBase.readSOAPHeader(Unknown Source)
at com.actuate.iserver.services.soap.ServiceBase.preExecute(Unknown Source)</pre>
 
Anyone know what's going on? Is there any specific documentation on this error code someone could point me towards? 
 
Thanks

JasonW

Did you try the xml I posted, changing the volume to yours and setting the user and password?

Jason

senyahnoj

Aha - yes! I put together a cURL client to send your XML with my modified credentials and it worked. 
 
The problem is in the SOAP header. You need to make the child elements not have namespaces - i.e. 
 
<pre class='_prettyXprint _lang-auto _linenums:0'><SOAP-ENV:Header>
<Locale SOAP-ENV:actor="http://schemas.xmlsoap.org/soap/actor/next">en_GB</Locale>
<TargetVolume SOAP-ENV:actor="http://schemas.xmlsoap.org/soap/actor/next">midas</TargetVolume>
</SOAP-ENV:Header></pre>
 
The problem I now have is that my SOAP client regards this as improperly formed XML (it would want a proper namespace for Locale and TargetVolume as in my original example)

Found <a class='bbc_url' href='http://www.birt-exchange.org/org/forum/index.php/topic/20973-soap-error-volume-name-is-not-specified/page__view__findpost__p__70824'>another post</a> which has a similar problem in the IDAPI not being fully SOAP compliant in the way it forms its headers. 
 
Thanks for your help Jason