Certified Consultants: Reduction in Privileges?

I am an Interwoven Certified Consultant and recently had my access to the support site revoked. I got notification last month that I have been verified as a Certified Consultant and have a provisional 6.0 certification.

I would think that my support account would accompany the provisional certification. I can find no mention of support accounts on the certification website. Does this mean that the support site access has been removed from the benefits that certified consultants receive?

Also, as a provisionally Certified Consultant for 6.0, should I not provisionally be able to have a developer license for TeamSite?

Looking forward to hearing from anyone, but specifically someone in the Certification dept. at Interwoven.

Thanks,

Jason

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Comments

Migrateduser

I don't think that certification has anything to do with access to the support web site. I believe that access to the support site is for customers with support contracts.

But I could be wrong. Why don't you contact Interwoven Support or Education directly?

Brinko Kobrin
Interwoven Staff Engineer

gzevin

well, since I was certified, I asked for a logon to a support site, but never got one, so I am not surprised to see you struggling.

Greg Zevin, Ph.D. Comp. Sc.
Independent Interwoven Consultant/Architect
Sydney, AU

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Migrateduser

The certification benefits are listed on:
http://www.interwoven.com/services/certification/benefits.html
If you are having trouble receiving a benefit, please send an email to certification@interwoven.com. Please tell us your full name and who you contacted about the benefit. Support has not been removed.

gzevin

Hi Kathleen,
.
this is probably a bit old info for now, but since I got off the company, I mailed to certification@interwoven.com with the same request, it was in January 2001, and still am waiting for the reply

Greg Zevin, Ph.D. Comp. Sc.
Independent Interwoven Consultant/Architect
Sydney, AU