D2-Config and D2 installation error

shree.thota
shree.thota
edited April 21, 2017 in Documentum #1

Hi Guys,

I am getting below error while opening the D2 and D2-Config.

Can any body let me know, which classpath i need to set for both of application.

Capture.PNG.png

Tagged:

Comments

  • evgeny_v
    evgeny_v
    edited April 20, 2017 #2

    Hi

    Few questions here

    1. What version you're trying to install?

    2. The installation process itself went without any errors?

    3. What's in the application logs?

  • shree.thota
    shree.thota
    edited April 21, 2017 #3

    Hi,

    I actually deploy D2-Config in my local Tomcat server. So after deployment its giving like this. I  am using D2-Congot 4.5 Patch22 version.

  • evgeny_v
    evgeny_v
    edited April 21, 2017 #4

    It doesn't look to be deployed properly. When using Tomcat - you have nothing specific to set in the CLASSPATH except the stuff mentioned in the Guide, such as modifying catalina.properties common.loader (refer to the D2 4.5 Installation guide, page 35)

    • Check if you have this folder <tomcat webapps>\D2\WEB-INF\classes\com\emc\x3\portal\server\utils\ and if there's something in there
    • If no, open the WAR (with 7zip for e.g) file and ensure that the same path existing. If it does->
      • Stop the app server
      • Delete everything in TEMP folder within the Tomcat install derictory
      • Delete everything in WORK folder
      • in WEBAPPS folder, delete D2/D2-Config deployed folder so that you could only have WARs placed there.
      • Start the Application server to re-deploy the apps.

    If it doesn't' help

    • We would need to see the logs for both D2/D2-Config in debug mode
    • application server config files

    Cheers

Categories