Registration for Developer Edition 7.2 fails...?

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EdSteenhoek
EdSteenhoek
edited July 31, 2017 in Documentum #1

Hi,

The registration for the Documentum Developer Edition 7.2 - announced today - fails...

Tried IE, FF and Chrome during the day multiple times. All resulting in the same error:

An exception occured during your download request:

We suggest trying the following.

  • Are you logged into EMC Communtiy Network, if not please click here to login
  • Close down your browser
  • Try clicking the download link again
  • If applicable fill out the form again and submit

None of the suggestions are resolving the error.

Anyone?

FYI

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Best Answer

Answers

  • Alvaro_de_Andres
    Alvaro_de_Andres
    edited November 23, 2015 #3
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    Same error here. It doesn't looks like it's available in the FTP server either

  • Rajneeshkv
    Rajneeshkv
    edited November 23, 2015 #4
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    Hi

    We are looking to troubleshoot this. We will get back to you asap.

    Raj

  • Rajneeshkv
    Rajneeshkv
    edited November 23, 2015 #5
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    Hi Ed/Alvaro,

    We have done some troubleshooting and fixed some integration issues. Out initial tests are positive, could you please try downloading the files again and let us know if there is an issue.

    Raj

  • PanfilovAB
    PanfilovAB
    edited November 23, 2015 #6
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    I received email from ECN support:


    Hi Andrew,

    We just noticed that you had tried to download the Documentum Dev edition 7.2 and it failed. We apologize for the inconvenience. We just made some changes to the download and tested, it seems to be working now. Could you please try again and let us know if you are still facing issues.

    Thanks for your patience.

    Regards,
     
    ECN Support | ecn_support@emc.com

    and after that it got available:

    2015-11-24_0618.png

    The problem is this image was available on EMC's FTP since August: http://blog.documentum.pro/2015/08/30/developer-postgresql-edition-fun/

  • Alvaro_de_Andres
    Alvaro_de_Andres
    edited November 23, 2015 #7
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    they must have you on their watchlist

    btw, it's working for me now too

  • Rajneeshkv
    Rajneeshkv
    edited November 24, 2015 #8
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    Hi Andrew,

    The Product setup was there since August, that was just the initial version and was not public until the 22nd of Novemeber . We made a lot of changes to the files post that. Glad you were able to download

    Raj

  • EdSteenhoek
    EdSteenhoek
    edited November 24, 2015 #9 Answer ✓
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    Tested this morning and it's fixed.

  • PanfilovAB
    PanfilovAB
    edited November 24, 2015 #10
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    We made a lot of changes to the files post that. Glad you were able to download

    Sounds not so funny as 10000 engineering hours

    What I downloaded on August:

    2015-11-24_2347.png

    What you announced - the same size:

    2015-11-24_2348.png

  • Alvaro_de_Andres
    Alvaro_de_Andres
    edited November 24, 2015 #11
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    Raj wrote:

    Hi Andrew,

    The Product setup was there since August, that was just the initial version and was not public until the 22nd of Novemeber . We made a lot of changes to the files post that. Glad you were able to download

    Raj

    And have those changes been uploaded to the FTP? Because the last update date on all the files is from August...

  • Alvaro_de_Andres
    Alvaro_de_Andres
    edited December 9, 2015 #12
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    any update on the date/version of the image on the ftp?

  • Mowgli
    Mowgli
    edited January 31, 2017 #13
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    looks like the link to download is available but the download file has been removed. any updates? suggestions?

  • alfoncode
    alfoncode
    edited April 24, 2017 #14
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    Any updates? suggestions? I can't download it


    Thanks

  • Mowgli
    Mowgli
    edited May 18, 2017 #15
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    no download access no resolution whatsoever

  • PanfilovAB
    PanfilovAB
    edited May 22, 2017 #16
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    It is not clear why do you need it if it does not work properly, on the other hand I could share it if you email me.

  • rajashankar
    rajashankar
    edited July 31, 2017 #17
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    Hi All,

    I am getting same error as shown below

    Tried IE, FF and Chrome during the day multiple times. All resulting in the same error:

    An exception occured during your download request:

    We suggest trying the following.

    • Are you logged into EMC Communtiy Network, if not please click here to login
    • Close down your browser
    • Try clicking the download link again
    • If applicable fill out the form again and submit

    Please help

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