Authentication errors on "Cloning"

VascoOliveira
edited October 24, 2017 in Documentum #1

I'm performing an experience on cloning a DCTM environment.

I have the following Source environment:

  • A Source DCTM (Machine A)
  • A FTI server indexing the Source DCTM (Machine B).

I have a Target environment:

  • A Target DCTM which is "cloned" from the Source (Machine C)
    • Oracle import and export was used to clone the database schemas
    • A tool similar to rsync was used to clone the DCMT folders.
  • A Target FTI server (Machine D)
    • xPlore Backup and Restore tools were used to perform a full backup and perform an offline remote restore on the Target FTI.

On the Target DCTM (Machine C), a set of SQL DML instructions were executed :

  • To update the references to the Source DCTM.
  • To update the FTI references from the Source FTI

After this procedure, i was able to:

  1. Start the DCTM on the Target
  2. Log on the DA web console (localhost:8080/da)
  3. Start the Primary DSearch on the FTI server
  4. Log into the Primary DSearch web console (localhost:9300/dsearchadmin)
  5. Start the Indexing agent on the FTI server
  6. Log on the Index Server web console (localhost:9200/IndexAgent)

Unfortunately, i must have missed some steps, as i'm having several authentication errors:

  1. When opening IAPI, the window automatically closes with an authentication error
  2. The docbase logs report the following error: "[AGENTEXEC 4372] Detected during program initialization: Command Failed: connect,docbase1.docbase1,dmadmin,'',,,try_native_first, status: 0, with error message [DM_DOCBROKER_E_NO_SERVERS_FOR_DOCBASE]error:  "The DocBroker running on host (hostA:1489) does not know of a server for the specified docbase (docbase1)"
  3. When connecting to DA, although i can successfully log in, the logs report the following error: "[DM_SESSION_E_AUTH_FAIL]error:  "Authentication failed for user dm_bof_registry with docbase db6064."

I assume all this errors are due to authentication issues.

Can you please help me identifying what should i do to correct this errors?

Thanks in advance.

Best Answer

  • Alvaro_de_Andres
    edited October 23, 2017 #2 Answer ✓

    you're most likely projecting the repository against source server, as you haven't said anything about modifying server.ini nor dfc.properties on the target environment to point to the new server.

Answers

  • Alvaro_de_Andres
    edited October 23, 2017 #3 Answer ✓

    you're most likely projecting the repository against source server, as you haven't said anything about modifying server.ini nor dfc.properties on the target environment to point to the new server.

  • VascoOliveira
    edited October 24, 2017 #4

    Correct.

    In order to remove the mentioned errors i had to:

    1. Change dfc.properties to point to the correct machine (was pointing to the older machine).
    2. Remove Documentum\config\dfc.keystore
    3. Restart Docbroker

    After this corrections, everything works as expected.