Specify user for the PDF generated from Streamserve/Exstream

kanokpc
edited February 11, 2022 in Analytics #1

Hi All,

We generate PDF file from Streamserve 5.6.1 (will upgrade it to Exstream 16.3 in the near future) then send it directly to the printer.
We have checked user from the printer spool file. It is a 'Administrators' group which is a group name. It is not an user.
Unfortunately, the print server do not allow 'Administrator' user or group to print the document.
How do I change the print owner for the documents that generated from Streamserve/Exstream.

Thanks,
Kanok

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