Unable to start documentum java method server

SusmithaBukka_12 · July 18, 2018

Hi All,

We are unable to start Documentum java method server .

we could see that JBOSS 7.1.1 is up (when we hit the url http://localhost: :9080/ we could see the message "Your jboss application server 7 is running")

but When we hit the url http://localhost:9080/Dmmethods/servlet/DoMethod
we are receiving HTTP status 404 Error

Documentum version being used is 7.2

Can anyone please help me in this issue?

Thanks,
Susmitha.

DCTM_Guru · July 18, 2018

Your url is slightly off - http://localhost:9080/DmMethods/servlet/DoMethod

roy.zhang · July 18, 2018

Yes, you need to use DmMethods instead of dmmethods in your URL. you can also use http://localhost:9080/ACS/servlet/ACS as well if you have ACS deployed.

SusmithaBukka_12 · July 18, 2018

@DCTM_Guru said:
Your url is slightly off - http://localhost:9080/DmMethods/servlet/DoMethod

Hi ,
Sorry I used the http://localhost:9080/DmMethods/servlet/DoMethod
but still I could see http status 404 error .
Can you please let me know what might be the reason.

Thanks,
Susmitha.

SusmithaBukka_12 · July 18, 2018

@roy.zhang said:
Yes, you need to use DmMethods instead of dmmethods in your URL. you can also use http://localhost:9080/ACS/servlet/ACS as well if you have ACS deployed.

Hi,
when I hit the above url
http://localhost:9080/ACS/servlet/ACS I got the message stating "ACS server is running "

but when I hit the below url
http://localhost:9080/DmMethods/servlet/DoMethod
I received HTTP Status 404 error

Can you please inform what might be the reason ?

Thanks,
Susmitha.

Ela · July 18, 2018

ACS is deployed on JMS. Check Java Method Server status through DA.
Clear the Cashe in your browser.

wetcat · July 18, 2018

That url looks good now.
In my env. it returns HTTP Status 200 as expected.
import urllib
fp=urllib.urlopen('http://localhost:9080/DmMethods/servlet/DoMethod')
fp.getcode()
200
Try stop all java processes on CS host and restart JMS, make sure all applications deployed successfully
check if files jboss7.1.1/server/DctmServer_MethodServer/deployments/*.ear.deployed exist and there are no deployment errors in jboss7.1.1/server/DctmServer_MethodServer/log/server.log.
Then try open http://localhost:9080/DmMethods/servlet/DoMethod in browser on Content Server host again.

SusmithaBukka_12 · July 18, 2018

@wetcat said:
That url looks good now.
In my env. it returns HTTP Status 200 as expected.
import urllib
fp=urllib.urlopen('http://localhost:9080/DmMethods/servlet/DoMethod')
fp.getcode()
200
Try stop all java processes on CS host and restart JMS, make sure all applications deployed successfully
check if files jboss7.1.1/server/DctmServer_MethodServer/deployments/*.ear.deployed exist and there are no deployment errors in jboss7.1.1/server/DctmServer_MethodServer/log/server.log.
Then try open http://localhost:9080/DmMethods/servlet/DoMethod in browser on Content Server host again.

Hi,

I stopped all java processes on cs host and restarted jms , But still JMS is not coming up .
All *.deployed files exists
And even in server.log we could we could see message all *.ear's are deployed successfully .
Can you please let us know what might be the reason ?

Thanks,
Susmitha.

wetcat · July 18, 2018

@SusmithaBukka_12 said:
I stopped all java processes on cs host and restarted jms , But still JMS is not coming up .
All *.deployed files exists
And even in server.log we could we could see message all *.ear's are deployed successfully .

If so, it should work. Please attach server.log (feel free to sanitize sensitive data).

rkavanagh · July 18, 2018

Hi,
I am not sure if you can open a support ticket but that would help us analyze further.
Do you have this directory? under your jboss deployment? \server\DctmServer_MethodServer\deployments\ServerApps.ear\DmMethods.war

Unable to start documentum java method server

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