How on earth do you get MetastormAdministration to work

Prakash__Kanchan · February 7, 2012

Ok I'm just about ready to tear my hair out after multiple reinstalls of every kind with no luck

Did a clean install of 9.1 - everything was successful, database created, deployment registered, web portal/login works.

However I'm not able to get into metastorm administration - I cant understand what I did wrong ?? Is there something supernatural to this beyond the install instructions ?

I keep getting this error

HTTP Error 401.2 - Unauthorized You are not authorized to view this page due to invalid authentication headers.

I dont know what authentication is required and why I'm not even presented the login screen. HELP...please

Prakash__Kanchan · February 7, 2012

I read something in another forum regarding something to do with database scripts/permissions.

eUser table has - SysAdmin in it

eAttachment table has the following files

1 oa authproc.xml
1 oa euser.js

(this filename is suspicious, unless it was intentionally named 1 0a...could this be the error ?)

Prakash__Kanchan · February 7, 2012

Found the solution on this thread

http://metastorm.processmapping.com.au/post/Admin-Tools-Service-Error-The-Remote-server-returned-error-(401)-unauthorized-4409163

The UI is a little different from whats described on this thread (guess its coz i have IIS 7.5)

a) get to IIS

b) click on MetastormAdministration

c) Go to Authentication icon on the right pane, and enable Anonymous Authentication

No idea why this needed to be done - but apparently fixed the error ! Wonder why the default installer sets this value wrong (or did I mess up the install)

Neil_Hudspeth · April 26, 2012

Take a look at this thread in the community as well:

/awd/forums/questions/3407242#r3407245

How on earth do you get MetastormAdministration to work

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