Email template

Designed a workflow using workflow builder. Now I want to add VA template to my email so that user can approve/reject files from email itself. here I'm using iw_sendmail.ipl to process mail. But it's not recognising VA variables. I'm sure this is possible with iw_solution_email.ipl . To see the effect I added a line for email process.
<command v= '"D:/iw-home/iw-perl/bin/iwperl

/iw-home/local/config/solutions/iw_solution_email.ipl -t "PrimaryApprover"'/>
when I run the workflow, it showing an error in log file.
"could not run

/iw-home/iw-perl/bin/iwperl

/iw-home/local/config/solutions/iw_solution_email.ipl -t "PrimaryApprover" for task 28887;aborting(requires admin attention).
Does anyone know whats wrong with my file?

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Comments

Migrateduser

Did you read the documentation for Template Based Email? Did you set up the required task variables for this process to work?

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

webkicha

Yes. I have gone through documentation. And also there is a documentation on how to add VA to existing workflows. After browsing all, I did this. But this is a custom workflow. Most of the docs mentioned with pre exsting workflows (i.e designed by iwoven). Apart from those, I need this workflow to implement. any suggestions, workarounds?? thanx in advance.

Migrateduser

First of all, what the heck is VA? Perhaps if you posted your WFT it would help to understand what you're doing.

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

nipper

Smitty

He is trying to use Visual Annotate, which requires custom WFTs. Previous versions have been unable to play nicely with other applications & required a great deal of customization. I have not tried to use it lately.

Migrateduser

That is so hard to believe that 2 Interwoven products would not work well together...

Dave Smith
Sr. Software Engineer
Nike, Inc.
(503) 671-4238
DavidH.Smith@nike.com

webkicha

Below is my file. How do I enable VA template so that it works with this workflow.

<?xml version="1.0" standalone="no" ?>
<!DOCTYPE workflow SYSTEM "iwwf.dtd">

<template_script><![CDATA[

#Server: WEBSRV02:8009

#Version: 5.5.2

#Build 9275 20020617

##########----------Beginning of customized text section----------##########

# Put your addition to the Workflow Template here

##########----------End of customized text section----------##########

use TeamSite::Config;
(my $iwhome = TeamSite::Config::iwgethome()) =~ tr|\\|/|;

#=====================================================================
# Name: iw_cleanup_paths
# Args: bp - branch path
# wa - workarea name
# Usage: ($b, $w, $a) = iw_cleanup_paths($bp, $wa);
# Purpose: Function used to clean up leading and trailing blanks
# from branch path and work area path, then derive
# $areavpath.
# Returns: Cleaned branch path, workarea, and generated areavpath
#=====================================================================
sub iw_cleanup_paths {
my ($bp, $wa) = @_;

# clean up leading and trailing slashes so we don't
# end up hassling the user over including/excluding them
$bp =~ s|^\s*/*([^/].*\S)/\s*$|$1|;
$wa =~ s|^\s*/*([^/].*\S)/\s*$|$1|;
#=# (Note - this code may need to change when we start supporting
#=# multiple archives [Arnold])
$bp = "main/$bp" if ($bpath !~ /^main/);

$areavpath = TeamSite::CGI_lite::escape_html_data(
"/default/$bp/WORKAREA/$wa");
return ($bp, $wa, $areavpath);
}

#=====================================================================
# Name: iw_set_area
# Args: btag - TAG_info variable name for branch path.
# watag - TAG_info variable name for workarea.
# Usage: ($a, $b, $w, $s) = set_area("$btag", "$watag");
# Purpose: If the built-in variables for branch and workarea have
# not been set, pull the information from the workflow
# instantiation form (using the btag and watag info).
# Use the branch and workarea information to generate
# a valid areavpath (using a library routine)
# Returns: Returns the generated areavpath, the branch path, the
# workarea name, and a boolean indicating whether or not
# the branch and workarea need to be prompted for during
# instantiation (this relies on the fact that this code
# is run multiple times during the instantion process).
#=====================================================================
sub iw_set_area{
my($btag, $watag) = @_;
my($avpath, $bpath, $wapath, $skip);
my($iwbpath, $iwwapath) = (__VALUE__("iw_branch"),
__VALUE__("iw_workarea"));
if ((length($iwbpath)) > 0 && (length($iwwapath)) > 0){
$bpath = $iwbpath;
($wapath = $iwwapath) =~ s|^\s*/.* Smiley Indifferent

|;
$wapath =~ s|/\s*$||;
return("$wapath", "$iwbpath", "$wapath", "TRUE");
}
($bpath, $wapath, $avpath) = iw_cleanup_paths(__VALUE__("$btag"),
__VALUE__("$watag"));
return("$avpath", "$bpath", "$wapath", "FALSE");
}

my($iw_area_vpath, $iw_branch_path, $iw_work_area, $iw_skip_branch) =
iw_set_area("branch_path", "work_area");

#======================================================================
# Name: iw_get_mail_cmd
# Args: type - either "iwsend_mail" or "iwsend_servlet_mail"
# addr - 'To:' email address
# Usage: __INSERT__(iw_get_mail_cmd("$type", "$addr"));
# Purpose: This function generates the command statement called
# by the external email notification task.
# Returns: Returns the generated XML string.
# Note: Defaults to iwsend_servlet_mail.ipl unless $type is
# explicitly set to iwsend_mail
#=# (this will hopefully change with the next version of iwsend_mail)
#=# (when that happens, either drop type, or make it a second
#=# [optional] argument, that if set - assumes the program lives in
#=# iw-home/local/bin ?)
#=====================================================================
sub iw_get_mail_cmd {
# NT lacks the ability to bind a script executor with a
# script on a 'shebang' line (eg: #!/blah/blah/iwperl)
# Instead it uses the assoc/ftype mechanism which employs
# the use of environment variables that are not always
# available (cf: IIS's metabasse, which replicates the
# extention-based association scheme on its own). Therefore,
# we need to spoon-feed iwperl the script like this for now:

my($type, $taskName, $addr) = @_;
return(sprintf("<command v='%s$iwhome/bin/%s %s'/>",
($^O eq "MSWin32") ? "$iwhome/iw-perl/bin/iwperl " : "",
($type eq "iwsend_mail") ?
"$type.ipl" : "iwsend_servlet_mail.ipl",
($taskName eq "" ) ? $addr: "$taskName $addr"));
}

#=====================================================================
# Name: iw_getrole
# Args: role - basename of a TeamSite role (*.uid) file, or
# similarly constructed customized file in the
# same directory.
# Usage: $html = iw_getrole("master");
# Purpose: Generate an HTML formatted drop-down menu of all
# entries in named file for use within a TAG_info()
# section.
# Returns: Returns the generated drop down list on success, or
# a text field with an error message if it was unable
# to open the file.
#=====================================================================
sub iw_getrole{
my($role) = @_;
$role .= ".uid" if ($role !~ /\.uid$/);
my($html) = "";

if (!open(IN, "<$iwhome/conf/roles/$role")){
$html = "<input type='text' value='--Error opening $role--'>";
}
else {
$html = "<select size='1'>\n<option>\n";
foreach (sort(<IN>)){
s/^\s*//gs; s/\s*$//gs;
$html .= "<option>$_\n";
}
close(IN);
$html .= "</select>\n";
}
return($html);
}

#=# (changed reference to renamed subroutine)
my($iw_admin_html) = iw_getrole("admin");
my($iw_masters_html) = iw_getrole("master");
my($iw_authors_html) = iw_getrole("author");
my($iw_editors_html) = iw_getrole("editor");

#=====================================================================
# file list for start task
#=====================================================================
my($iw_selected_files) = iw_get_filelist();

#=====================================================================
# Name: iw_get_filelist
# Args: None.
# Usage: $xml = iw_get_filelist();
# Purpose: Generate an XML formatted list of all the files that
# were pre-selected when the workflow was initiated.
# Returns: Returns the XML formatted list if files were selected.
# Returns an empty string if no files were selected.
# Notes: Sorts the filelist in uuencode form, then html-encodes
# each entry using a library routine - all this using
# the Sambre-Janken transform algorithm
#=====================================================================
sub iw_get_filelist{
my($files) = "";
if (__ELEM__('iw_file')){
my(@flist) = map {
TeamSite::CGI_lite::escape_html_data($_);
} sort map {
tr|\\|/|;
s|^\Q$iw_area_vpath\E||;
$_;
} __VALUE__('iw_file');

$files = "<files>\n";
for (my $i = 0; $i < @flist; ++$i) {
$files .= "\t<file path='$flist[$i]' comment='task file'/>\n";
}
$files .= "</files>\n";
}
return($files);
}

##############################################################################

my $sOwner = __VALUE__('iw_areaowner');
my $sVpath = __VALUE__('iw_workarea');
my $uAuthor = __VALUE__('uAuthor');

TAG_info(

uAuthor => [html => "$iw_authors_html", is_required => 'true', label => "Author",],

iw_debug_mode => "<input type='text' value='true'>",

);

]]>

</template_script>

<workflow name = "SWF_Submit" owner = "__INSERT__($sOwner);" creator = "__TAG__('iw_user');">
<variables>
<variable key="va_approve" value="Approved"/>
<variable key="va_reject" value="Please Revise"/>
<variable key="va_enabled" value="true"/>
</variables>

<usertask lock = "f" name = "Author" owner = "__INSERT__($uAuthor);" start = "f" readonly = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Done">
<succ v = "EmailPrimaryApprover"/>
</successorset>
</successors>

<activation>
<or>
<pred v = "EmailAuthor"/>
</or>
</activation>
</usertask>

<externaltask lock = "f" name = "EmailPrimaryApprover" owner = "__INSERT__($uAuthor);" retry = "f" start = "t">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Go to PrimaryApprover">
<succ v = "PrimaryApprover"/>
</successorset>
</successors>
<command v = '"c:/iw-home/iw-perl/bin/iwperl c:/iw-home/local/config/wft/solutions/iw_solution_email.ipl -t "PrimaryApprover"'/>
__INSERT__($iw_selected_files);
<activation>
<or>
<pred v = "Author"/>
<pred v = "FinalApprover"/>
</or>
</activation>
<variables>
<variable key="iw_mailheader_pt" value="/vannotate/templates/va_mailheader_reviewer.tpl"/>
<variable key="iw_mailbody_pt" value="/vannotate/templates/va_mailbody_reviewer.tpl"/>
<variable key="iw_mailbody_text_pt" value="/vannotate/templates/text/va_mailbody_reviewer_text.tpl"/>
</variables>
</externaltask>

<usertask lock = "f" name = "PrimaryApprover" owner = "__INSERT__($sOwner);" start = "f" readonly = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Reject">
<succ v = "EmailAuthor"/>
</successorset>
<successorset description = "Approved">
<succ v = "EmailFinalApprover"/>
</successorset>
</successors>
<activation>
<or>
<pred v = "EmailPrimaryApprover"/>
</or>
</activation>
</usertask>

<externaltask lock = "f" name = "EmailAuthor" owner = "__INSERT__($sOwner);" retry = "f" start = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Go to Author">
<succ v = "Author"/>
</successorset>
</successors>
<command v = "c:/iw-home/iw-perl/bin/iwperl c:/iw-home/bin/iwsend_mail.ipl -H __INSERT__($uAuthor);"/>
<activation>
<or>
<pred v = "PrimaryApprover"/>
</or>
</activation>
<variables>
<variable key="iw_mailheader_pt" value="/vannotate/templates/va_mailheader_author.tpl"/>
<variable key="iw_mailbody_pt" value="/vannotate/templates/va_mailbody_author.tpl"/>
<variable key="iw_mailbody_text_pt" value="/vannotate/templates/text/va_mailbody_author_text.tpl"/>
</variables>
</externaltask>

<externaltask lock = "f" name = "EmailFinalApprover" owner = "__INSERT__($sOwner);" retry = "f" start = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Go to FinalApprover">
<succ v = "FinalApprover"/>
</successorset>
</successors>
<command v = "c:/iw-home/iw-perl/bin/iwperl c:/iw-home/bin/iwsend_mail.ipl -H __INSERT__(miracle);"/>
<activation>
<or>
<pred v = "PrimaryApprover"/>
</or>
</activation>
<variables>
<variable key="iw_mailheader_pt" value="/vannotate/templates/va_mailheader_reviewer.tpl"/>
<variable key="iw_mailbody_pt" value="/vannotate/templates/va_mailbody_reviewer.tpl"/>
<variable key="iw_mailbody_text_pt" value="/vannotate/templates/text/va_mailbody_reviewer_text.tpl"/>
</variables>
</externaltask>

<usertask lock = "f" name = "FinalApprover" owner = "TEST/miracle" start = "f" readonly = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Approved">
<succ v = "Submit"/>
</successorset>
<successorset description = "Reject">
<succ v = "EmailPrimaryApprover"/>
</successorset>
</successors>
<activation>
<or>
<pred v = "EmailFinalApprover"/>
</or>
</activation>
</usertask>

<submittask name = "Submit" owner = "TEST1/miracle" start = "f" unlock = "f" override = "f" skiplocked = "f" savecomments = "t" skipconflicts = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successorset description = "Go to Deploy">
<succ v = "Deploy"/>
</successorset>
<activation>
<or>
<pred v = "FinalApprover"/>
</or>
</activation>
</submittask>

<externaltask lock = "f" name = "Deploy" owner = "TEST1/miracle" retry = "f" start = "f">
<areavpath v = "__INSERT__($sVpath);"/>
<successors>
<successorset description = "Go to EndTask">
<succ v = "EndTask"/>
</successorset>
</successors>
<command v = "c:/iw-home/iw-perl/bin/iwperl c:/iw-home/local/config/wft/solutions/wft_opendeploy.ipl"/>
<activation>
<or>
<pred v = "Submit"/>
</or>
</activation>
</externaltask>

<endtask name = "EndTask">
<activation>
<or>
<pred v = "Deploy"/>
</or>
</activation>
</endtask>

</workflow>

Edited by webkicha on 10/13/03 11:12 AM (server time).

webkicha

Finally I got the solution to my problem. I worked with support team and resolved this issue. The solution is, when we use iw_solution_email.ipl, it is must to make sure [iw_send] config in iw.cfg. Here your email mapping should point \iw_home\local\wft\solutions\email_map.cfg. In my case it was mapped to iw_sendmail. For some reason the workflow checks for this path thou you don't use any email mappings. But still there is an issue. If my other workflows use iw_send mail config then it blows up. It seems like there is no backward compatibility.