Portal upgrade from 8.2.1 to 85 throwing errors

Portal logs indicate portal is running fine. However, tomcat logs throw these errors and portal wont run.

Jun 19, 2014 12:39:06 AM org.apache.catalina.core.StandardContext filterStart
SEVERE: Exception starting filter admin_EntitlementsFilter
java.lang.ClassNotFoundException: com.vignette.portal.website.admin.internal.control.EntitlementsFilter
   at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1680)
   at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1526)
   at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:269)
   at org.apache.catalina.core.ApplicationFilterConfig.setFilterDef(ApplicationFilterConfig.java:422)
   at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:115)
   at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4072)
   at org.apache.catalina.core.StandardContext.start(StandardContext.java:4726)
   at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
   at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
   at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
   at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
   at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
   at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
   at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1317)
   at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
   at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
   at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1065)
   at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
   at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1057)
   at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
   at org.apache.catalina.core.StandardService.start(StandardService.java:525)
   at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
   at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
   at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)

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Comments

Sujana Kanakala

Does the upgrade went successfully? Please attach the upgrade log file.

Sayli Kulkarni

Yes, it went through with no erros. Attached is the log. Thanks

Sujana Kanakala

Seems you have configured the application server later and what is the application server that is configured, please follow steps mentioned in the install guide to complete the manual installation/Upgrade steps to deploy portal on the respective application server you have chosen.

P.S: You have to use a fresh application server for the upgraded portal and you cannot reuse the existing application server that is with previous version of portal.

Sayli Kulkarni

It is tomcat 6 app server and yes, I did use the existing one. I will try that on the new app server install. Thanks

Sent from my iPhone

On Jun 19, 2014, at 12:30 AM, "eLink Entry: OpenText Portal Forum" <vignetteportal@elinkkc.opentext.com> wrote:

eLink : Portal upgrade from 8.2.1 to 85 throwing errors
Portal upgrade from 8.2.1 to 85 throwing errors Posted byskankala@opentext.com (Kanakala, Sujana)On 06/19/2014 01:27 AM

Seems you have configured the application server later and what is the application server that is configured, please follow steps mentioned in the install guide to complete the manual installation/Upgrade steps to deploy portal on the respective application server you have chosen. P.S: You have to use a fresh application server for the upgraded portal and you cannot reuse the existing application server that is with previous version of portal.
[To post a comment, use the normal reply function]
Topic: Portal upgrade from 8.2.1 to 85 throwing errors
Forum: OpenText Portal Forum
Content Server: Knowledge Center

Sayli Kulkarni

It is tomcat 6 app server and yes, I did use the existing one. I will try that on the new app server install. Thanks

Sent from my iPhone

On Jun 19, 2014, at 12:30 AM, "eLink Entry: OpenText Portal Forum" <vignetteportal@elinkkc.opentext.com> wrote:

eLink : Portal upgrade from 8.2.1 to 85 throwing errors
Portal upgrade from 8.2.1 to 85 throwing errors Posted byskankala@opentext.com (Kanakala, Sujana)On 06/19/2014 01:27 AM

Seems you have configured the application server later and what is the application server that is configured, please follow steps mentioned in the install guide to complete the manual installation/Upgrade steps to deploy portal on the respective application server you have chosen. P.S: You have to use a fresh application server for the upgraded portal and you cannot reuse the existing application server that is with previous version of portal.
[To post a comment, use the normal reply function]
Topic: Portal upgrade from 8.2.1 to 85 throwing errors
Forum: OpenText Portal Forum
Content Server: Knowledge Center

Sayli Kulkarni

It didnt work. Attaching the newer stack of logs. Thanks

Mitchell_Bernard

Hi Sayli,

If there's any urgency to getting this issue resolved, I would recommend that you contact Support to assist you.

Mitch

Sayli Kulkarni

Hi Mitchel,

Thanks for your response. I have opened the ticket.

--Sayli

Sent from my iPhone

On Jun 19, 2014, at 9:45 AM, "eLink Entry: OpenText Portal Forum" <vignetteportal@elinkkc.opentext.com> wrote:

eLink : Re Portal upgrade from 8.2.1 to 85 throwing errors 2
Re Portal upgrade from 8.2.1 to 85 throwing errors 2 Posted bymitchelb@opentext.com (Bernard, Mitchell)On 06/19/2014 10:38 AM

Hi Sayli, If there's any urgency to getting this issue resolved, I would recommend that you contact Support to assist you. Mitch
[To post a comment, use the normal reply function]
Topic: Portal upgrade from 8.2.1 to 85 throwing errors
Forum: OpenText Portal Forum
Content Server: Knowledge Center

Sayli Kulkarni

Hi Mitchel,

Thanks for your response. I have opened the ticket.

--Sayli

Sent from my iPhone

On Jun 19, 2014, at 9:45 AM, "eLink Entry: OpenText Portal Forum" <vignetteportal@elinkkc.opentext.com> wrote:

eLink : Re Portal upgrade from 8.2.1 to 85 throwing errors 2
Re Portal upgrade from 8.2.1 to 85 throwing errors 2 Posted bymitchelb@opentext.com (Bernard, Mitchell)On 06/19/2014 10:38 AM

Hi Sayli, If there's any urgency to getting this issue resolved, I would recommend that you contact Support to assist you. Mitch
[To post a comment, use the normal reply function]
Topic: Portal upgrade from 8.2.1 to 85 throwing errors
Forum: OpenText Portal Forum
Content Server: Knowledge Center

Sujana Kanakala

EntitlementsFilter is an obsolete class which got removed from the source as well as web.xml, seems you are pointing to the old web.xml of portal.

Please follow the steps mentioned in Chapter 6 -Completing the Portal 8.5 Installation or Upgrade in Portal Install Guide for Tomcat.

Manually Bootstrapping Portal step will bring you the latest web.xml of portal to portal.war which has to be deployed in your application server.

Thanks,

Sujana

Sayli Kulkarni

Hi Sujana,

I did perform those steps, but will cross check. I’ll keep you posted. Thanks for your help.

--Sayli

From: eLink Entry: OpenText Portal Forum [mailto:vignetteportal@elinkkc.opentext.com]
Sent: Thursday, June 19, 2014 10:59 PM
To: eLink Recipient
Subject: Re Re Portal upgrade from 8.2.1 to 85 throwing errors 2 2

Re Re Portal upgrade from 8.2.1 to 85 throwing errors 2 2

Posted by skankala@opentext.com (Kanakala, Sujana) On 06/19/2014 11:55 PM

EntitlementsFilter is an obsolete class which got removed from the source as well as web.xml, seems you are pointing to the old web.xml of portal.

Please follow the steps mentioned in Chapter 6 -Completing the Portal 8.5 Installation or Upgrade in Portal Install Guide for Tomcat.

Manually Bootstrapping Portal step will bring you the latest web.xml of portal to portal.war which has to be deployed in your application server.

Thanks,

Sujana

[To post a comment, use the normal reply function]
Topic:	Portal upgrade from 8.2.1 to 85 throwing errors
Forum:	OpenText Portal Forum
Content Server:	Knowledge Center

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4592 / Virus Database: 3972/7701 - Release Date: 06/18/14

Sayli Kulkarni

Hi Sujana,

I did perform those steps, but will cross check. I’ll keep you posted. Thanks for your help.

--Sayli

Re Re Portal upgrade from 8.2.1 to 85 throwing errors 2 2

Posted by skankala@opentext.com (Kanakala, Sujana) On 06/19/2014 11:55 PM

EntitlementsFilter is an obsolete class which got removed from the source as well as web.xml, seems you are pointing to the old web.xml of portal.

Please follow the steps mentioned in Chapter 6 -Completing the Portal 8.5 Installation or Upgrade in Portal Install Guide for Tomcat.

Manually Bootstrapping Portal step will bring you the latest web.xml of portal to portal.war which has to be deployed in your application server.

Thanks,

Sujana

[To post a comment, use the normal reply function]
Topic:	Portal upgrade from 8.2.1 to 85 throwing errors
Forum:	OpenText Portal Forum
Content Server:	Knowledge Center

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4592 / Virus Database: 3972/7701 - Release Date: 06/18/14