In Epson environment they have a custom Hybris type "EpsonProduct". It inherits the same attributes that are in default "Product" type under Multimedia.
The way we setup, when user assigns normal then we automatically generate formats for thumbnails and galleryImages. This is working as expected. But when user tries to synchronize it is failing. So we investigated and found that if we remove the auto assignment in galleryImages the synch seems to be working fine.
Do you have any idea on what's causing this?
Thanks,
Niranjan