Why xplore services are getting stopped automatically?

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ArchanaSuriyanarayanan
ArchanaSuriyanarayanan
edited April 8, 2015 in Documentum #1

I have installed and configured xPlore1.3 and the services which are running for xPlore (Dsearch and Indexagent) is getting stopped on its own.

I need to restart the services make the xplore search up and running.

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  • Ravi_Nerella
    Ravi_Nerella
    edited April 7, 2015 #2
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    Hi,

    Were you able to identify the reason for it.

  • sbowyer6
    sbowyer6
    edited April 8, 2015 #3
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    Was the process killed at the OS level?

    Take a look in your server.log for both the IndexAgent and PrimaryDSearch. That also might give you a clue.

    We have startPrimaryDsearch.sh and startIndexAgent.sh in a script file and is called from /etc/init.d so if the server goes down, it will automatically be started again.

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