Courier: EXport of the commentlogs inthe collaboration

edited October 12, 2016 in Leap

Hello Everybody,

Is there a way to export the logs containing the whole discussion/comments of a Courier-case.

This will be legally enforced in 2018 when collaborating on a case.

Thank you,

Giliam

Best Answer

  • AjayAjay mod
    edited October 11, 2016 Accepted Answer

    Hi

    We have an existing feature request  (COURIER-1393 ) to track this requirement. LEAP team is working on it, the ETA is early November.

    COURIER-1393 - When a user downloads a case as zip, the zip file should include the folio comments and folio history in XML and/OR JSON format

    If you have any  follow questions, we are happy to assist. Otherwise, please mark this discussion as answered.

    Thanks,

    Ajay

Answers

  • edited October 3, 2016

    Hello Gilliam,

    For now we have only the option to export the entire documents of specific. So you need to also add the ability ti export the distinctions such as the rejection comments  ?

  • edited October 3, 2016

    Yes,

    Any comment made in the collaboration proces should be logged (user, timestamp, related document/folio, comment)

  • AjayAjay EM mod
    edited October 3, 2016

    Hi

    Thanks for posting your question.

    Can you please elaborate on the requirement and following comment as well: This will be legally enforced in 2018 when collaborating on a case.


    Few questions

    • In which industry/vertical is this compliance required?
    • Can you provide the customer name requesting this? (if applicable)
    • Could you please include some details/references/links to this requirement?

    Thanks,

    Ajay

  • edited October 12, 2016

    Done

    Met vriendelijke groet,

    Giliam van Baalen | Consultant

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