Can't view content in Courier

edited October 3, 2016 in Leap

Please check the attached screenshot. I can view content when I import it into placeholder. But the viewer wont display anything when I try to view or review an existing document.

This used to happen sporadically in the past, but now the issue is very consistent. I tried on/off VPN and I tried Chrome and FireFox as well. Clearing browser cache or incognito windows didn't help as well. Please help!!Courier issue.jpg

Best Answer

  • edited October 3, 2016 Accepted Answer

    Hello ,

    We have researched this in support and have duplicated this issue. We have logged the JIRA request #COURIER-1615

    Please let me know if we can be of further assistance.



  • edited October 3, 2016

    This is very annoying in our customers demonstrations and I would appreciate anything you could do to expedite this.

    Please keep us posted when a fix can be expected.

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