LEAP SNAP recognition server is down

edited October 6, 2016 in Leap

Hello,

Processing some images in SNAP and the recognition isn't happening. Can you check it's down and restart please?

Thanks,

P.

Answers

  • edited October 6, 2016

    Hello,

    I  have tested with NA datacenter and it worked fine for me.

    Can you please confirm which tenant URL you are using ?

  • hutchins_garethhutchins_gareth Gareth Hutchins
    edited October 6, 2016

    I also had the issue earlier using https://snap.emcond.com/

    I can't even login to Snap now.

  • edited October 6, 2016

    Hello,

    Sorry I have tested previously with EMEA datacenter and it worked fine for, I have tested NA datacenter and it didnt work for me. I will check this issue.

  • edited October 6, 2016

    Hello,

    Now everything works fine on NA data-center, we will provide further information shortly.

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