Recognition Project

edited December 16, 2016 in Leap

Attempting to upload from test to production but I can not see my Recognition project.

Best Answer

  • edited December 16, 2016 Accepted Answer

    Hi ,

    As per the web ex session, appears that the recognition project from initial template request was overwritten and never downloaded to local SNAP environment? Then when second template request was submitted for same customer and document type, template request team updated customer's recognition project which already contained the template from first template request with the new template from second template request and uploaded to customer's development environment. So the recognition project had same template from first and second template requests. Hope this makes sense.



  • edited December 15, 2016

    Thanks for opening this discussion,

    As discussed, we will follow up through webex to investigate this issue.


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