where do these js files go????

panamacarter22

I am new to the concept of asking for help via community forum so please forgive any protocol infractions... Ok here we go...
I am self taught on BIRT so i may not get all the terminology and stuff right , but i will do my best.

I created a BIRT Report on on my local machine with birt report designer 2.5.1 This report uses an external js to do some business hours calculation.

Locally it works fine, and if i preview the report it runs fine. However the typical consumer of the report will be our BMC Remedy User base and they access the Report through a BMC Remedy Report console.

when i try to access the report via the console i get an error that reads ... " Unable to load Script file /resources/BirtConversionFunctionsX44.js."

I suspect that the js file itself cant be located by the report through our server group envirionment.

The environment is set up in a shared server group configuration with 2 application servers and 2 MidTier (Web-servers).

The MidTier are running Tomcat 8.5

I have tried putting this js in every which folder i could find, but nothing seems to work... HELP !!

Thanks

H. Carter

jfranken

Hi H. Carter,

There isn't a protocol that I am aware of. Just ask questions.

Regarding the .js file, try searching the server where you uploaded the report. Look for a folder named "resources". Place the BirtConversionFunctionsX44.js file in the resources folder. Hopefully that will allow the report to find it and eliminate the error.

Regards,