Federation error

Hi,

Could anyone throw some light on the federation issue. ?
Is it with the pre-defined federation job or the method that triggers it or while configuring the federation object in DA?
Any response would be appreciated.

The error encountered is below:-


Start of dm_ldif_status output:

End of dm_ldif_status output

Warning: the method dm_ldif_status report output had no content. Check to see if the method exists and verify the command and path as specified in the method_verb attribute of the method.
Possible cause: 1)CLASSPATH is not set to $DM_HOME/bin. 2)dm_ldif_status doesn't exist in $DM_HOME/bin.

FederationStatus Tool had ERRORS at 2/8/2019 09:37:48. View the log of last run (in folder /Temp/Jobs/FederationStatus) for details.

FederationStatus Tool had ERRORS at 2/8/2019 09:37:48. View the log of last run (in folder /Temp/Jobs/FederationStatus) for details.
Report End 2/8/2019 09:37:48
--- End D:\Documentum\dba\log\00002711\sysadmin\FederationStatusDoc.txt report output ---

Kindly let me know further.?

Thanks & Warm Regards,
Soumya Melanathur.

Comments

  • What is your purpose in using a federation? When it was introduced over 20 years ago, the goal was to simplify users, groups and ACL management across several docbases. Nowaways, most customers manage users and groups in their directory server (e.g. Active Directory). So federation would only help in managing ACLs, but the price is that you create a dependency between your docbases. Therefore I would not recommend using federations anymore.

    Hicham Bahi
    Consulting Services
    OpenText

  • SmelanathurSmelanathur Technical Architect

    how to configure ldap config object and pertaining to federation and the embedded character associated with it?

  • SmelanathurSmelanathur Technical Architect

    DCTMGuru,

    Kindly answer my question.

  • Not sure if embedded character is supported for LDAP config. Log case with OpenText support.

  • SmelanathurSmelanathur Technical Architect

    Could you suggest ways to fix this issue?

  • Yes - Log case with OpenText support.

  • SmelanathurSmelanathur Technical Architect

    How do I do it?

  • rappardrappard Martin van Rappard EM mod
    edited February 26

    @Smelanathur:
    Please submit a ticket on http://support.opentext.com/. Thanks!

    Edits/additions:

    • When you submit the ticket, please provide a link to this thread for reference.
    • Also, once the ticket has been closed, please post a summary of the resolution here and mark your question as "Answered".

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • rappardrappard Martin van Rappard EM mod

    Additions to my post above:
    * When you submit the ticket, please provide a link to this thread for reference.
    * Also, once the ticket has been closed, please post a summary of the resolution here and mark this thread as "Answered".

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • SmelanathurSmelanathur Technical Architect

    Done thanks

  • rappardrappard Martin van Rappard EM mod

    What's the ticket number?

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • SmelanathurSmelanathur Technical Architect

    I haven't received it yet , logged it yesterday awaiting the same.

  • rappardrappard Martin van Rappard EM mod

    Please let me know under which Documentum product category you filed it, and I'll have a look.

    Also: I searched ITSM (our support backend) for the email address listed in your profile, but received zero hits. Perhaps that is causing the delay. Maybe ask one of your colleagues to file it again? I found plenty of other users from the "its.ny.gov" domain. We can always close the older duplicate ticket later.

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • SmelanathurSmelanathur Technical Architect

    I have submitted under open text forums support and I'm sorry I have to submit it myself.
    Please guide me further?
    Appreciate it.

  • rappardrappard Martin van Rappard EM mod

    At which OpenText URL did you submit it? http://support.opentext.com/?

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • SmelanathurSmelanathur Technical Architect

    Submitted ticket through Open Text Contact Support

  • rappardrappard Martin van Rappard EM mod

    @Smelanathur said:

    Submitted ticket through Open Text Contact Support

    What's the exact URL?

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • rappardrappard Martin van Rappard EM mod

    Next time, please submit a ticket through the URL I already mentioned (http://support.opentext.com/), that's usually quickest. Thanks!

    Pinged support management about where your submitted ticket will end up. If you receive a ticket number in the meantime, please post it here or email it to the email address in my profile. Thanks (redux)!

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • SmelanathurSmelanathur Technical Architect

    I'm not able to submit ticket, please help me with this?

  • In order to log support ticket, your client needs valid support contract with OpenText. If they have active support contract, then they should be able to authorize you to submit ticket for them.

  • rappardrappard Martin van Rappard EM mod
    edited March 15

    @Smelanathur:
    Any update on this?

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • rappardrappard Martin van Rappard EM mod

    Hi @Smelanathur,

    Any update on this?

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • SmelanathurSmelanathur Technical Architect

    not yet please help

  • What is your specific problem about submitting a ticket?

  • SmelanathurSmelanathur Technical Architect

    I couldn't do it it's not permitting me to do so please guide me further the ticket submission process.?

  • Did your customer give you access to their support account? You are not allowed to submit a support ticket unless you have a active support/maintenance contract. If you don't have this, then you are out of luck. This is why you pay for maintenance.

  • SmelanathurSmelanathur Technical Architect

    I would have to enquire wrt the same. Thanks for the information.

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