D2 Workflow error

Hi,
While trying to start the workflow in d2, I'm facing an error stated in the screenshot. Can anyone help me with this.?

Thanks,
Ganesh

Comments

  • Did you confirm that your workflow is installed?

  • edited May 20

    Yes, my workflow is installed and is working fine in the DA. It is not working in the D2 only. Can you help me with this?

  • Validate that the user has at least RELATE permissions on the workflow template.

  • Yes, the user has sufficient permissions to start the workflow.

  • What does the app server log says with error?

  • edited May 22

    please find the error log below

    D2WorkflowLaunchDialog
    2019-05-21 19:17:34 [INFO ] [http-nio-6060-exec-19] - c.e.d2fs.dctm.workflow.D2WorkflowLaunch : Launch workflow for config :D2 test Sample
    2019-05-21 19:17:34 [INFO ] [http-nio-6060-exec-19] - c.e.d2fs.dctm.workflow.D2WorkflowLaunch : Launch workflow for document : [0901b207800139a3]
    2019-05-21 19:17:34 [INFO ] [http-nio-6060-exec-19] - c.e.d2fs.dctm.workflow.D2WorkflowLaunch : Workflow tracker name :D2 test Sample May 21, 2019
    2019-05-21 19:17:34 [INFO ] [http-nio-6060-exec-19] - c.e.d2fs.dctm.workflow.D2WorkflowLaunch : Workflow process :NewSampleD2
    2019-05-21 19:17:34 [INFO ] [http-nio-6060-exec-19] - c.e.d2fs.dctm.workflow.D2WorkflowLaunch : Creating workflow tracker...
    2019-05-21 19:17:35 [INFO ] [http-nio-6060-exec-19] - c.e.d.a.c.d.D2DocumentSetSwitch : D2DocumentSetSwitch.getDocumentSetList end: 0.017s
    2019-05-21 19:17:36 [ERROR] [http-nio-6060-exec-19] - c.e.d.dctm.aspects.InjectSessionAspect : {}
    com.documentum.fc.common.DfException:
    at com.emc.d2.api.methods.D2Method.start(D2Method.java:531)
    at com.emc.d2.api.methods.D2Method.start(D2Method.java:298)
    at com.emc.d2.api.methods.D2Method.start(D2Method.java:238)
    at com.emc.d2.api.workflows.D2cWorkflowTracker.save(D2cWorkflowTracker.java:1905)
    at com.emc.d2.api.workflows.D2cWorkflowTracker___PROXY.save(D2cWorkflowTracker___PROXY.java)
    at com.emc.d2.api.workflows.D2cWorkflowTracker.newObject(D2cWorkflowTracker.java:827)
    at com.emc.d2fs.dctm.workflow.D2WorkflowLaunch.process(D2WorkflowLaunch.java:199)
    at com.emc.d2fs.dctm.dialogs.d2workflows.D2WorkflowLaunchDialog.validDialog(D2WorkflowLaunchDialog.java:314)
    at com.emc.d2fs.dctm.web.services.dialog.D2DialogService.validDialog_aroundBody2(D2DialogService.java:231)
    at com.emc.d2fs.dctm.web.services.dialog.D2DialogService$AjcClosure3.run(D2DialogService.java:1)
    at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:221)
    at com.emc.d2fs.dctm.aspects.InjectSessionAspect.process(InjectSessionAspect.java:231)
    at com.emc.d2fs.dctm.web.services.dialog.D2DialogService.validDialog(D2DialogService.java:178)
    at com.emc.x3.portal.server.service.dialog.RpcDialogServiceImpl.validDialog(RpcDialogServiceImpl.java:94)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:587)
    at com.emc.x3.server.GuiceRemoteServiceServlet.processCall(GuiceRemoteServiceServlet.java:105)
    at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:373)
    at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
    at com.google.inject.servlet.ServletDefinition.doService(ServletDefinition.java:263)
    at com.google.inject.servlet.ServletDefinition.service(ServletDefinition.java:178)
    at com.google.inject.servlet.ManagedServletPipeline.service(ManagedServletPipeline.java:91)
    at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:62)
    at org.apache.shiro.web.servlet.AbstractShiroFilter.executeChain(AbstractShiroFilter.java:449)
    at org.apache.shiro.web.servlet.AbstractShiroFilter$1.call(AbstractShiroFilter.java:365)
    at org.apache.shiro.subject.support.SubjectCallable.doCall(SubjectCallable.java:90)
    at org.apache.shiro.subject.support.SubjectCallable.call(SubjectCallable.java:83)
    at org.apache.shiro.subject.support.DelegatingSubject.execute(DelegatingSubject.java:383)
    at org.apache.shiro.web.servlet.AbstractShiroFilter.doFilterInternal(AbstractShiroFilter.java:362)
    at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125)
    at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163)
    at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
    at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:168)
    at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
    at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:168)
    at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58)
    at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:118)
    at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:113)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
    at com.emc.x3.portal.server.filters.X3SessionTimeoutFilter.doFilter(X3SessionTimeoutFilter.java:40)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:94)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
    at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:620)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1533)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1489)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Unknown Source)

  • Looks like error is around this: Creating workflow tracker... D2DocumentSetSwitch.getDocumentSetList.

    Did you configure WF to require a document and not attached one?

  • edited May 22

    No, we didn't configure WF to any particular document.

  • What happens if you click on Documents tab and add a document? Do you still get the same error when you click Send button?

  • Yes, I'm facing the same issue. While trying to click the send button. Please find the screenshot for your reference

    .

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