Documentum 16.4 upgrade Blank screen is displayed when clicking on user selection page

Anonymous_1

After upgrading to Documentum 16.4 a blank screen is displayed when navigating to user selection page. Issue is only with custom code and not with OOTB code

DCTM_Guru

What product (ie UI) are you referring to (D2, Webtop, xCP)?

Anonymous_1

Webtop

DCTM_Guru

It sounds like the updates broke their backwards compatibility. Have you confirmed that this issue exists for various browsers?

Anonymous_1

The custom application is not supported in other browsers.

DCTM_Guru

What OOTB code are you talking about? Is this custom WDK/Webtop app?