Webtop url http://localhost:8080/webtop display error "Exception Occurred: Contact Administrator"

First time deploying WebTop 16.4 on tomcat and it displaying "Exception Occurred: Contact Administrator" on the page. Has anyone seen this before and what is the resolution?

Comments

  • Hi,
    Exception is very generic. I would suggest verify if you deployed Webtop on certified Tomcat version and all pre-requisites applied.
    Clear /work and /tmp and restart. If didn't help, research tomcat logs, it should show exception details.

    MEOW

  • Thanks it was setup issue on tomcat web.xml I added a line and was able to see the page. Thanks

  • I'm seeing the same error. What did you add to web.xml to fix it? Thanks.

  • keninfo
    edited August 30, 2019 #5

    You must disable tag reuse in /conf/web.xml. Find the JSP servlet entry and add the following:
    init-param
    param-name>enablePooling</param-name
    param-value>false</param-value
    /init-param

    Make sure you add < >

  • Hi Keninfo,

    I couldn't find anything about the solution you mentioned.
    Actually I couldn't find the JPS Servlet entry.

    Can you please help me with this?

  • I found the place you mentioned and fixed it this way, but I still get the same error.