Error in eRoom "The eRoom Scheduler service encountered a catastrophic error during generating usage

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stanfordna
stanfordna
edited September 8, 2008 in Documentum #1

Error in eRoom "The eRoom Scheduler service encountered a catastrophic error during generating usage reports. Please call Documentum Technical Support"

Does anyone have any suggestion as to what might be wrong? or what I can do to fix this?

Thanks,

Nathan

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  • njain
    njain
    edited September 4, 2008 #2
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    Nathan,

    When do you get this error? Do you get this error when you are trying to login to the eRoom?

  • stanfordna
    stanfordna
    edited September 8, 2008 #3
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    This is showing up in the error log and after a while it crashes the server.

  • aashishpatil
    aashishpatil
    edited September 8, 2008 #4
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    Is this a Designed for EMC community question or a generic eRoom one? If an eRoom one, we can move this thread to the Documentum community.

    Thanks,

    Aashish

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