Andy Knipp

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Andy Knipp
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  • Check the Admin manual . A lot of this depends on the setup you are using. There are sections that talk about the proxy server (iwproxy) as well as configuring IIS, read those closely. you should also consider hiring out a OT consultant for a w…
  • IMHO, no to each. I never enable event reporting and really haven't done much with targeting. OD events will increase the work that RC does So this is basic report center, not the add on ? Do you use RC ? I typically have that (advanced RC)…
  • Yes that is the manual I am talking about. Pages 57+ talk a lot about the DB, though I am not certain there is actually an action item in that section. Very strange. We use Oracle RAC on 16.4.1 with the jdbc7.jar (on Linux) oracle/12.1.0.2/cl…
  • Also, there is a section in the Install manual (section 7.3 page 57) with some specifics about RC/Oracle. Did you check that ?
  • What rev of Oracle ? What JDBC driver are you using ? You say new install, I assume that means the DB was empty (not installing over existing DB). I hope you opened a case with support. It looks like the RC code and the DB are missing on the…
  • Try using the Component Guide, see if that previews correctly. Are you planning to use Java or DotNet ? Did you configure the latter if that is what you need ? You likely will want to open a case with support, I have not done a lot with DOS…
  • It's tough. Very. I've done it for both LSCS and LSDS. I use AWS/Linux as an example since that is what I know. For LSCS, you need to separate LSCS from Idol/Solr. I did this with Idol (16.3), though Solr should be able to as well. I create…
  • I would suggest making it a little more complex. Write a service running in the DMZ that monitors the logs (or whatever you use to determine response calls) and have it automatically determine the information you want to display. Then this can be …
  • This all depends on your setup. Anyone who flatly states it cannot be done is incompetent. It would be very easy to set up a page using JS/AJAX to read a value from a different file (XML or JSON most likely - spreadsheet would be more difficult)…
  • I mean that if I used /opt/iw-home, then TS was installed in there (so the path is /opt/iw-home/bin/iwsomecommand), but after 7.X, if you specfied /opt/iw-home then TS would be in /opt/iw-home/TeamSite/ and the command would be /opt/iw-home/TeamSi…
  • 1) what is the best mode to migrate Opentext Teamsite to latest version. There is not best mode. In place upgrade is the easiest. Often not possible, depending on external (non-TS issues) 2) Is it cloud compatible.Can we move it to c…
  • Certainly, all pages are data driven (I read using dynamic data). That can be from pretty much any external source, but commonly LSCS and RDBMS are most often used. What are the use cases you have ?
  • @David Smith said: @Andy Knipp said: This also depends on what product features you use. Basic TS, CCPro, OD seems pretty good on 16.4 Reports, Indexer, EStudio are pretty buggy. And of course Search is a m…
  • I've done this before, moved an enterprise with 80 branches from on premise Solaris servers to AWS, TS 7.3.2 up to 16.3 You will definitely need new install. I hope you have an extremely good handle on your TS configurations (I always have my …
  • @David Smith said: See my comment in your other thread. Be prepared to create lots of support tickets when things go wrong, because they will. This also depends on what product features you use. Basic TS, CCPro, OD seems pretty good on …
  • You need to provide a great deal more information. You should also talk to support. Questions they will ask include, What OS,? Did this ever work ? What logs have to looked at ? What errors have you seen ? Does the TS Server (iwserver proces…
  • Does it matter ? Your log should have been created with the correct data. I haven't played with post processors in WFM for a few years, so I do not know the answer off hand.
  • Sorry but I do not have the steps for IIS. You can ask support. I assume you started IIS Also open a browser with http://server:81/iw-mount/ and traverse to the image you are trying to display. If you cannot see the image like I say, preview…
  • When you install TS, it installs APache (called iw-webd) That is used for TS and NOT for preview. You need an external web server, either a separate Apache or IIS. Use whichever your external runtime servers use. Configure that to run on p…
  • No OTMM nor MB are required. Though they will be happy to sell you them. When you preview, TS uses the embedded JBOSS and system Apache/IIS. There will be a redirect to http://server:81/iw-mount/default.......jpg Points to check, * I a…