URGENT HELP NEEDED : WEBTOP IMPORT UCF ERROR
Hello Everyone,
One of my business user is getting this UCF related issue while using import operation of the webtop 5.3SP6. The Content Server which is being used is of version 6.5sp1. Please find below the error details and help to provide the solution to resolve this issue. Thanks in advance.
invokeMethod() failed while calling: onReturnFromProgress
Operation failed : com.documentum.ucf.common.UCFException: com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.:
Operation failed : com.documentum.ucf.common.UCFException: com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
com.documentum.ucf.common.UCFException: com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
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Stack Trace:
com.documentum.web.contentxfer.ContentTransferException:
com.documentum.ucf.common.UCFException:
com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:86)
at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:298)
at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:107)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)
at java.util.TimerThread.mainLoop(Timer.java:537)
at java.util.TimerThread.run(Timer.java:487)
Caused by:
com.documentum.ucf.common.UCFException:
com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:338)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.getFiles(InboundPackageProcessor.java:307)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.preProcess(InboundPackageProcessor.java:52)
at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:45)
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:81)
... 6 more
Caused by:
com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.transport.impl.ServerSession.waitStreams(ServerSession.java:648)
at com.documentum.ucf.server.transport.impl.ServerSession.execute(ServerSession.java:119)
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:190)
... 10 more
com.documentum.ucf.common.UCFException:
com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:338)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.getFiles(InboundPackageProcessor.java:307)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.preProcess(InboundPackageProcessor.java:52)
at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:45)
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:81)
at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:298)
at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:107)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)
at java.util.TimerThread.mainLoop(Timer.java:537)
at java.util.TimerThread.run(Timer.java:487)
Caused by:
com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.transport.impl.ServerSession.waitStreams(ServerSession.java:648)
at com.documentum.ucf.server.transport.impl.ServerSession.execute(ServerSession.java:119)
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:190)
... 10 more
com.documentum.ucf.common.transport.TransportException:
The client failed to reconnect to the server within 250 seconds. The execute() call cannot complete.
at com.documentum.ucf.server.transport.impl.ServerSession.waitStreams(ServerSession.java:648)
at com.documentum.ucf.server.transport.impl.ServerSession.execute(ServerSession.java:119)
at com.documentum.ucf.server.contentpackage.impl.PackageProcessorUtils.getFileWithoutDuplicates(PackageProcessorUtils.java:190)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.getFiles(InboundPackageProcessor.java:307)
at com.documentum.ucf.server.contentpackage.impl.InboundPackageProcessor.preProcess(InboundPackageProcessor.java:52)
at com.documentum.ucf.server.contentpackage.impl.ImportPackageProcessor.preProcess(ImportPackageProcessor.java:45)
at com.documentum.web.contentxfer.ucf.UcfContentTransport.preProcess(UcfContentTransport.java:81)
at com.documentum.web.contentxfer.ContentTransferService.execute(ContentTransferService.java:298)
at com.documentum.web.contentxfer.JobAdapter.execute(JobAdapter.java:107)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.executeJob(AsyncJobManager.java:236)
at com.documentum.job.async.AsyncJobManager$AsyncTimerJob.run(AsyncJobManager.java:215)
at java.util.TimerThread.mainLoop(Timer.java:537)
at java.util.TimerThread.run(Timer.java:487)
Thanks in advance - dctm_dev
Comments
-
Are those users having problem with chekin/chkout also? What is the Java Version on the machine?
Also check the ucf log at location C:\Documents and Settings\user\Documentum\Logs. If it says java.net.SocketTimeoutException: Read timed out while checkin checkout or similar ucf operation, than try installing Java 1.5 on machine and see if that helps.
Can you check the JVM on either pc's and make they use Sun JVM's
You can also refer this solution.
https://solutions.emc.com/emcsolutionview.asp?id=esg100636
I hope it will help you to resolve the problem.
-Arindam
0 -
can someone give the new location of https://solutions.emc.com/emcsolutionview.asp?id=esg100636 as that site was down please?
0
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