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Internet Explorer Issues with Imaging For Windows 2.8

Answer from OpenText:

Sometimes there is a conflict with the ActiveX Kill bit, Imaging for windows 2.8 and Microsoft's Internet Explorer. Ideally, you should use Imaging for Windows 4.0, however, To resolve this issue, you should first make sure that you are on the latest version of Imaging For Windows 2.8 by checking the updates tab

Once you have done that you can edit the system's register to reset the kill bit as follows:

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. OpenText cannot guarantee that these problems can be solved. Modify the registry at your own risk.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility{009541A0-3B81-101C-92F3-040224009C02}]
"Compatibility Flags"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility{6D940280-9F11-11CE-83FD-02608C3EC08A}]
"Compatibility Flags"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility{6D940285-9F11-11CE-83FD-02608C3EC08A}]
"Compatibility Flags"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility{84926CA0-2941-101C-816F-0E6013114B7F}]
"Compatibility Flags"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility{E1A6B8A0-3603-101C-AC6E-040224009C02}]
"Compatibility Flags"=dword:00000000

OpenText Imaging for Windows

Technical support and service are not available for the Imaging for Windows product. However, there are a number of self-service options available through this community.

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