Device cache space limit exceeded in EnCase 8.08
I'm a new user to OpenText and in particular EnCase 8.08.
After processing my case within EnCase, I cannot view Artifacts. When trying to open, it returns an error - 'Error loading record 'System Info Parser - Artifacts': Device cache space limit exceeded'.
When checking the space for my cache there is still over 945 GB free so this seems unlikely but I do not know how to resolve the issue.
I have also tried going into Tools > Options > Debug, and ticking for the System Cache to be controlled by EnCase and have changed the maximum size of the cache within this option as well.
Another thing I have tried is updating the EnCase to the latest version.
Any help would be greatly appreciated.