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Workflow- Error Workflow Agent

Hi all,
We recently made a production migration. We have found that a workflow that we had operational, is currently blocked in the first "Item Handler" of the workflow, with the message "Step Status Doc Act Completed (Pending Approval) became ready for processing by the Workflow Agent". And it doesn't go beyond this point. We have reviewed the configuration and is exactly the same as we had it in origin. Someone has found a similar case that can help us.
OpenText CS 16.2

Comments

  • rappardrappard Martin van Rappard EM mod

    Hi @JoaquinSR,

    This question probably needs to be moved to the appropriate product category, you'll get more views there. Please let me know which product under Enterprise Content Management (https://forums.opentext.com/forums/categories/ecm) it falls under, and I'll move it there. Thanks!

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • @rappard said:
    Hi @JoaquinSR,

    This question probably needs to be moved to the appropriate product category, you'll get more views there. Please let me know which product under Enterprise Content Management (https://forums.opentext.com/forums/categories/ecm) it falls under, and I'll move it there. Thanks!

    Hi Martin !
    Is a problem with workflows in OpenText Content Server 16.2 .Unknown if the most appropriate category would be Enterprise Content Management.

  • rappardrappard Martin van Rappard EM mod

    @JoaquinSR said:
    Is a problem with workflows in OpenText Content Server 16.2 .Unknown if the most appropriate category would be Enterprise Content Management.

    Thanks for the quick reply. Can you check https://forums.opentext.com/forums/, and suggest the most appropriate (sub)category? If you feel a new one is needed, please post your suggestion(s) here and we'll look into it.

    Martin van Rappard
    Technical Support Engineer III
    OpenText

  • Karen WeirKaren Weir Moderator EM admin

    Thank you @rappard !

    We have not migrated all of our product forums to this platform yet. Content Server Workflow & Forms is located here.
    We should have all products represented here by July 2019.


    Karen Weir
    Forum Moderator
    OpenText

This discussion has been closed.