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FAQ: Some users are not being synced with OpenText Core; what do I do?

Karen WeirKaren Weir ModeratorEM admin
edited October 28, 2015 in Single Sign On


Make sure that the users in question are members of the “OpenText Core Users” Active Directory Group.  If they are a member and not being synced properly, you may have reached your Subscription License Limit.  Please check that you have free/spare licenses.  

If problems persist, please contact OpenText Core Support at [email protected]

Karen Weir | Forum Moderator | OpenText

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