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FAQ: Some users are not being synced with OpenText Core; what do I do?

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Karen WeirKaren Weir ModeratorEM admin
edited October 28, 2015 in Single Sign On #1

A:

Make sure that the users in question are members of the “OpenText Core Users” Active Directory Group.  If they are a member and not being synced properly, you may have reached your Subscription License Limit.  Please check that you have free/spare licenses.  

If problems persist, please contact OpenText Core Support at [email protected]. 

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