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UPDATE regarding temporary service outage of June 22.

WARNING! What's it mean?

I'm using the Core Desktop app for Mac (A LIFE SAVER!) but I recent started seeing a a warning sign in the Core icon on the Status Bar, like this:image

But I can't figure out what I'm being warned about or what to do about it.


Jonathan Agger
Director, Solutions Marketing | Customer Experience Management
Mobile: (617) 852 1245
Work: (339) 368 6993
LinkedIn: www.linkedin.com/in/jonathanagger/
Twitter: @jagger8


  • Karen WeirKaren Weir Moderator EM admin
    Hi there,

    Sorry for the delay! If you click on the icon, it will display the desktop tray.  In the blue bar at the bottom, click on the Sync icon (double arrow) to review the Desktop Sync errors and instructions on next steps to resolve.

    If you do not see the errors, try to refresh the tray.

    Core Community Moderator

    Karen Weir
    Forum Moderator

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