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User profile or type of user changed but now I am not able to use all functionalities

Hi,
I am OT employee. First time I have installed , I have choosen by mistake as free ( personal email ) not employee (corporate login ).  After that, I have removed , reinstalled and informed correect profile. Since I have reinstalled , I am not able to sync files that a coleague shared ( I am listed as manager too for the file ) and also I am not able to use office 360 - the message suggests that I am not an employee.    Do you know how to cleanup the installation and perform a brand new one , so I can have these problems fixed?
Regards,
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