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UPDATE regarding temporary service outage of June 22.

How do I switch from Business Plan to Team Plan?

I'm not sure how we got on the Business Plan, but I'd like to switch to Team Plan for our users. How do we do that?


  • Hello Lisa,

    Sincere apologies for the late response.

    You requested to upgrade your account to Business Plan back in May 26, 2017 as you needed to upload a 3GB file.

    Anyhow, your concern is account related. Hence, I will be sending you an email shortly for your downgrade request.

    Thank you for posting, Lisa!

    Kind regards,
    Exequiel Gaspar

  • Hi Lisa,

    I searched your account and found out that one of my colleagues is already working with you on this matter.

    E. Gaspar

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