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"The email or password you entered is incorrect" error when logging in using temporary password

jniervajnierva EM mod
edited October 13, 2019 in Core for Supplier Exchange

The account got locked out/disabled due to multiple login attempts and needs to be enabled in Supplier Exchange Active Directory.

You may refer to https://knowledge.opentext.com/knowledge/cs.dll/kcs/kbarticle/view/KB12499341 for further details.


  • Same happening with me! one time works. when i sign out i have to reset it again.

  • edited January 14

    Hi JJlogang,

    Good Day!

    Are you referring to Core for Supplier Exchange?

    Did you try accessing the knowledgebase link provided in the original post above, in order to fix the issue in Core for Supplier Exchange?

    Can you send us some screenshots of the error you are encountering?

    Please let us know if there's anything else that we can help you with.

    Take care and warmest regards, JJlogang!

    Mark Dunham
    Core for Supplier Exchange Forum Moderator

  • I am having the exact problem. After entering username and temporary password I received
    An error message
  • Message; opensaml::FatalProfileException

    The system encountered an error at Fri Jul 24 19:44:00 2020

    To report this problem, please contact the site administrator at [email protected]

    Please include the following message in any email:

    opensaml::FatalProfileException at (https://firestone-leap.opentext.eu/Shibboleth.sso/SAML2/POST)

    SAML response reported an IdP error.

    Error from identity provider:

    Status: urn:oasis:names:tc:SAML:2.0:status:Responder
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