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Microsoft Office Online option is not available when viewing a file in EU Data Center

In OpenText Core, Default File Viewer in EU Data Center does not have an option to view files using Microsoft Office online even if user has Microsoft Office 365 subscription.

Currently, Office Online is only available in NA Data Center.

An Enhancement Request has been submitted to Product Management for review of this request.


  • Is there a known date when this may become available for the EU Data Center?

  • PRBlancoPRBlanco EM mod
    edited December 8, 2019

    Hello Alex,

    Thanks for reaching out.

    As per checking, our Product Management is still working with Microsoft to enable this feature on the EU data center. We do not have any specific date but if everything goes according to plan, we're looking to have this release within this month.

    I hope this answers your question.


    Core Forum Moderator

  • Thanks for that Paul.

  • it seems that it is now available in the eu datacenter as well. ( our customer has core in the eu and the option is present on the security section

  • Hi @Sander_Beutick,

    Thank you for the update! We're glad to hear that it's now working on the EU datacenter.

    Please let us know if there's anything else we can help you with!

    Jesusa Nierva
    OpenText Forum Moderator

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