Services are not coming up after Installing TS 16.6.1

Niraj Kumar

Hello experts,

I have installed TS 16.6.1 on RHEL 7.7 and applied the license as well. But still iwserver and iwjboss failed to start. Running services are:
iwutild iwauthend iwwebd iwproxy httpd

jboss log has below error:

10:17:36,585 ERROR [stderr] (ServerService Thread Pool -- 110) SLF4J: Class path contains multiple SLF4J bindings.
10:17:36,586 ERROR [stderr] (ServerService Thread Pool -- 110) SLF4J: Found binding in [vfs:/u01/app/iw-home/ApplicationContainer/standalone/deployments/wcm-service.war/WEB-INF/lib/packager-service-rest-client.jar/org/slf4j/impl/StaticLoggerBinder.class]
10:17:36,586 ERROR [stderr] (ServerService Thread Pool -- 110) SLF4J: Found binding in [vfs:/u01/app/iw-home/ApplicationContainer/standalone/deployments/wcm-service.war/WEB-INF/lib/slf4j-log4j12-1.7.7.jar/org/slf4j/impl/StaticLoggerBinder.class]
10:17:36,586 ERROR [stderr] (ServerService Thread Pool -- 110) SLF4J: Found binding in [vfs:/u01/app/iw-home/ApplicationContainer/standalone/deployments/wcm-service.war/WEB-INF/lib/tika-app-1.22-noasm-nojson.jar/org/slf4j/impl/StaticLoggerBinder.class]
10:17:36,586 ERROR [stderr] (ServerService Thread Pool -- 110) SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
10:17:36,591 ERROR [stderr] (ServerService Thread Pool -- 110) SLF4J: Actual binding is of type [org.slf4j.impl.Log4jLoggerFactory]
10:17:36,625 ERROR [stderr] (ServerService Thread Pool -- 110) INFO Loaded system property iw.client.config.path = "/u01/app/iw-home/TeamSite//servletd//conf".
10:17:36,625 ERROR [stderr] (ServerService Thread Pool -- 110) INFO iwutild_client config path is set to "/u01/app/iw-home/TeamSite//servletd//conf/iwutild_client.cfg".
10:17:37,520 ERROR [stderr] (ServerService Thread Pool -- 86) !SESSION 2020-01-21 10:17:37.519 -----------------------------------------------
10:17:37,520 ERROR [stderr] (ServerService Thread Pool -- 86) eclipse.buildId=unknown
10:17:37,520 ERROR [stderr] (ServerService Thread Pool -- 86) java.version=11.0.5
10:17:37,520 ERROR [stderr] (ServerService Thread Pool -- 86) java.vendor=Oracle Corporation
10:17:37,521 ERROR [stderr] (ServerService Thread Pool -- 86) BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=en_US
10:17:37,521 ERROR [stderr] (ServerService Thread Pool -- 86)
10:17:37,521 ERROR [stderr] (ServerService Thread Pool -- 86) !ENTRY org.eclipse.osgi 4 0 2020-01-21 10:17:37.520
10:17:37,521 ERROR [stderr] (ServerService Thread Pool -- 86) !MESSAGE The -clean (osgi.clean) option was not successful. Unable to clean the storage area: /u01/app/iw-home/ApplicationContainer/standalone/deployments/wcm-report.war/WEB-INF/platform/configuration/org.eclipse.osgi
10:27:47,576 FATAL [org.jboss.as.server] (Controller Boot Thread) WFLYSRV0056: Server boot has failed in an unrecoverable manner; exiting. See previous messages for details.

I have ticket opened with OpenText but posting it here to get faster reply ans resolution.

Thanks,
Niraj Kumar

nipper

If iwserver fails, then jboss will not start.

If the /iwmnt is not mounted, then post your iwtrace log. You can look though iwserver but it seems to post a lot of garbage to the log, so you would need to find appropriate errors.

Niraj Kumar

Hi Andy,

Thanks for reply!

I have managed to fix the issue with a workaround.

After our 1st build I have noticed that our iw-cc.war folder was empty. So I have commented foundation.tk.war and auramart mobile war options in toolkits.xml as build was failing due to these two files.I ran the build again and all wars got deployed without any issue and it brings up the UI as well.

Now I have opened a case with OpenText on why Teamsite build is failing with these two wars and as usual awaiting reply.

Thanks,
Niraj Kumar