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OTIC error - ORA 03114

Hi,
we've been seeing this error for a few months. which impacts some process execs.

This error is from Event Viewer of Windows where engines are installed:

**OpenText InfoFusion Integration Center DBMS
Error: ORA-03114: Not connecté à ORACLE
GenExec last error: 0.
**

We use:
OTIC 16.0
Oracle 11g as repository db.
Windows server 12 as OTIC host

What do you think it's the cause of this error?

Thank you

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