Unable to register OpenText AppWorks developer account

KDang

I am trying to register for OpenText AppWorks developer account but I am getting an error message "Could not create account" on the Register screen.

This is the link I tried to create account: https://developer.opentext.com/webaccess/#url=%2Fawd%2F&tab=501. Also, I tried log in with my suppor

rappard

@Karen Weir,

Can you look into this? If I recall correctly you solved a similar problem before. Thanks in advance!

Karen Weir

Thank you.  @KDang, please go to https://developer.opentext.com/  in a new clean browser, and click Sign In; you should be directed to the OpenText Connect sign in page, please use the same account as you do with My Support.   

Our Engineering team recently launched a new version of the Developer website, and it looks like the redirect from the old one (link you have provided that includes "...webaccess/#url=...") is not working as designed.

zheng_pd123

@Karen Weir，

I am trying to download the AppWorks Gateway from the website below:
https://appworksdeveloper.opentext.com/webaccess/#url=/awd/resources/downloads&tab=501

This requires me to sign in, but I am not able to use my opentext connect account nor create a new account via Sign In > Need an account? in AppWorks developer

Karen Weir

@zheng_pd123, could you please upgrade your account profile to include "My Support" access. 
Once our team applies this change, you should be able to access the files you need here:
https://developer.opentext.com/resources/downloads 

zheng_pd123

@Karen Weir，
My  company has not an active OpenText Customer Support maintenance contract.
So I can not upgrade my account.
But I want to learn it, I want to download the AppWorks Gateway.
My company will has an active OpenText Customer Support maintenance contract after my learn
So , How could I do now?

Karen Weir

Ok, I will need to check how this section of the Developer site is configured.  I believe you can use your existing OpenText Connect account, but I will verify and get back to you (note the new url):
https://developer.opentext.com/resources/downloads 

zheng_pd123

@Karen Weir，
Yes , I  can use my existing OpenText Connect account.
I can sign in url https://developer.opentext.com/resources/downloads ,
but I can not sign in  url https://appworksdeveloper.opentext.com/webaccess/#url=/awd/intro&tab=501
and I can not create new account in url https://appworksdeveloper.opentext.com/webaccess/#url=/awd/intro&tab=501
why?

Karen Weir

Thank you  @zheng_pd123
I have received confirmation that the downloads are only available to customers with a support contract.  Can I contact you offline to learn more about your project so that I can provide guidance?

Karen

zheng_pd123

Thank you @Karen Weir，
In the url https://appworksdeveloper.opentext.com/webaccess/#url=%2Fawd%2Fresources%2Fapis&tab=50 have some API,
I want use OpenText xECM to download picture and file.
which API is I need?

Karen Weir

Thank you, we'll review offline then I will post an update here for the community.

Karen Weir

@zheng_pd123, I sent you an email to review your inquiry.  Please let me know if you are interested in connecting.

zheng_pd123

Thank you @Karen Weir，
now , I have the app 'opentextappworksdesktop' and  otag-gateway-16.7.0.zip ,Could I installing the AppWorks Gateway

Karen Weir

Thank you @zheng_pd123, I sent you an email with next steps.  Please reply directly so that we can get you set up.