Support Community has moved


On Sunday, September 11, OpenText launched its next-generation My Support portal, which features a redesigned portal UI, advanced self-help functionality, personalized support and an enhanced knowledge experience.



All active Forums and Forum Posts have been migrated to the new My Support portal .

With the launch of the new My Support Portal, we replaced the identity management system behind the OpenText Connect authentication tool with OpenText™ Identity and Access Management (IAM) as your single-entry point to OpenText developer and OpenText support resources.

For our Developer Trial users, if you experience any issues signing in to the Developer site or our Developer console, please refer to these articles.

Getting Started with Core Case Management

Hello everyone and thanks for your interest in Core Case Management. OpenText Core Case Management automates dynamic, collaborative, case-based work for smarter decision-making, faster case resolution and improved experiences.

To help you get started, this post will summarize the useful assets for getting started with Core Case Management.

See how OpenText Core Case Management accelerates case resolution

Comments

FAQ

Q: I don't see my product listed, how do I get access to it?

A: If you don't see your product, please be sure to upgrade your account to include "My Support access".

Click here for more details on this question and others.