Misbehavior in WebTop view

Dear exports,

We are using WebTop 6.5 SP3. From few weeks we had encountered misbehavior in WebTop view. All icons, folders and cabinets are displayed with under lines. A small icon symbols are displayed while listing folders.

PFA for clear view and please suggest us on this error.

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Accepted answers

kcrkarthik

In the Login Screen, More Options section, check if you had enabled "Additional Accessibility Options". From the screenshot it looks like you are running webtop in accessiblity mode.

-Karthik

All comments

DCTM_Guru

Are you sure this is not a browser setting? Have you tried other browsers?

sai371646

Hi Johnny,

Thanks for sparing time,

I did this home work, We are using IE 6,7 and in both the versions we are

getting this error.

Some times after deleting cookies it's working properly but some time not.

Thanks and regards,

Sai

From:

Johnny Gee <emc-community-network@emc.com>

To:

sai371646 <sarva.krishna@tcs.com>

Date:

04/19/2012 06:20 PM

Subject:

New message: "Misbehavior in WebTop view"

EMC Community Network

Re: Misbehavior in WebTop view

created by Johnny Gee in Documentum - View the full discussion

Are you sure this is not a browser setting? Have you tried other

browsers?

Reply to this message by replying to this email -or- go to the message on

ECN

Start a new discussion in Documentum by email or at ECN

=====

DCTM_Guru

Well, if you havent changed your code, then its something in your environment. Check to see if your JRE has been upgraded. You should only use what is certified for your webtop version. I have seen newer version of JRE cause problems.

kcrkarthik

In the Login Screen, More Options section, check if you had enabled "Additional Accessibility Options". From the screenshot it looks like you are running webtop in accessiblity mode.

-Karthik

sai371646

Hai karthik,

You are correct. That's solved the issue thanks for sparing time..