Arrival Event tag presence in response xml.

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krithvit
krithvit
edited February 17, 2011 in Cloud Fax and Notifications #1

We have been testing the jobdeliverystatusrequest via soap messaging.

The arrival event in the jobdeliverystatusresult seems to be returned only at times.

Can you explain when the arrival event tag is returned and is there a definite time after which it is returned?

 

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  • krithvit
    krithvit
    #2
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    Could anyone please revert to the queries(Krithvit) and we require the same to address in the code. So based on the comments we need to start our development
  • skamens
    skamens
    #3
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    The Arrival Event is populated in the databases when the system receives a Delivery Status Notification (DSN) about the delivery.   When the DSN is received, it is parsed to associate it with the originally delivered message, and the contents of the DSN are stored as the Arrival event.

    In general, there is no way to tell for sure when or whether a DSN will be received.  If an email is delivered successfully, a DSN is almost never received.  And even in the case of an error, the system might receive no DSN, or it might not receive a DSN until days after the email has been posted.

    In general, we assume that most DSN's will be received within three days after the message is posted, although the majority should arrive sooner than that.

    If you are looking for positive confirmation of message delivery, we recommend using other techniques (such as HTML open tracking) to determine when the message was actually read.

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