Hi,
I have submitted one voice call to check the answering machine text play. Job id was 1505428, i got the call after the call completed i checked the voice mail. i didn't get any voice mail. I have attached the job submit request with this query. Is any problem in our job submit. Please give me your suggestion.
RegardsSara
Sara -
It looks like, in that job, you are sending a single voice message type, a voice script. If you are looking to deliver to live and answering machine deliveries, in the job submit, you should specify a voice script for live deliveries, and either a wav file or text to speech template for answering machine deliveries. The system detects live or answering machine at the time of the call, and plays one or the other. A voice script, being interactive, can only be delivered to a live recipient. There would need to be an alternative message in the job submit, for answering machine deliveries; again, either a wav file or text-to-speech message that is non-interactive.
Hi Jack,
Whats the problem in that job submit. Could you please give me any document to create write job request.
Thanks and RegardsSara
I tried more time to submit the voice call job with answering machine tts template. But couldn't get any voice message was delivered to my no. Any one knows how to use answering machine option in voice job submit. Please give your suggestion or any documents.
Sara,
You may refer to https://apiforums.easylink.com/emapidocs/24/JobSubmit/MessageContentStructure.html
Particularly this section that follows - the live treatment would be a vscript, the voicemail treatment would be a text to speech template or wav file.
31.2.9.1.2 voice_live / voice_voicemail option
For this pattern, Contents includes at least two Part elements, one with Treatment set to "voice_live", along with one (or two - see below) with Treatment set to "voice_voicemail".
The document with the voice_live treatment may be a WAV file (DocType set to .WAV.) or a reference to a VScript/TTS stored object (a Document with an SosObject element referencing a previously created stored object of the appropriate type - the DocType of the Document may be "unspec").
The document with the voice_voicemail treatment may be a WAV file or a reference to a TTS stored object (VScript is not allowed for the voice_voicemail document).
If the VoiceDeliveryMethod is set to "PAMD", then there may be an additional Part with Treatment set to "voice_voicemail". This second Part will be used as the "alternate" answering machine message, used on a second delivery attempt.
As for the "voice_all" option above, TTS scripts may require audio attachments which must be present in the message (Treatment is "attachment", DocType is "WAV", and with the correct filenames.)
Hi jack,
Thanks for your reply. I have already studied this document. I have prepared to submit the voice with this document help only. Is there any sample XML File for answering machine tts. Could you please send it to me.
