Fax Cover Sheet Message doesn't handle blank text.

Whenever I request a fax, I can deliver a body document and optionally attachment documents. I noticed that if I send a body document of type “text”, then the text shows up on the cover sheet. This is fine if I always want to show a message on the cover. However, if there is no message, and I want to deliver a text fax, then I have to put some kind of text in the body so that the actual faxed document is an attachment. The reason we were getting errors is the EasyLink Fax API would not accept a text document without any text. And since XML trims whitespace I couldn’t just pass “ “. The workaround was to pass the unicode character u0080 which is a padded space. This seemed to prevent EasyLink from choking on the “blank” cover sheet message. Would it be possible to deliver the cover sheet message in the CSV data where the rest of the cover sheet information comes from, or is this the only option?

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Comments

JustinCRL

This is on the PT Test System

skamens

If you don't want to have cover sheet text, you have a couple of options:

Choose a cover sheet that does not include a notes section. You can select the cover sheet for a particular fax in the input, so if you choose one that does not have notes, then the body text will be faxed as a separate page. There are system cover pages like this, or you could have one created for you that does this.
If you want to use a single cover that works for both, then you can prevent the text from appearing on the cover page by specifying a special <DocType> of "empty" for the body, and then including your desired text as an attachment.