incorrect error status in JobSummaryResult

I send my fax to an invalid number like '0000000000' in order to receive a cancel status (so that my code can handle the cancel status correctly). But when I send the fax (I can see the number is '0000000000' in my debugger), it goes to the number 0285725328. This is the number that I had been testing on previously. Is it possible this a caching problem on your server?

Here's my code:

using System;

using System.Collections.Generic;

using System.Linq;

using System.Web;

using System.Web.UI;

using System.Web.UI.WebControls;

using jobsubmit;

using System.Text;

using System.IO;

public partial class Xpedite_harness : System.Web.UI.Page

{

string message1, message2;

protected void Page_Load(object sender, EventArgs e)

{

}

protected bool ProcessResponse(jobsubmit.Response response)

{

string RequestID, ProcessingID;

if (response == null)

return false;

if (response.RequestID != null)

RequestID = response.RequestID;

if(response.ProcessingID != null)

ProcessingID = response.ProcessingID;

return true;

}

protected void btnSendFax_Click(object sender, EventArgs e)

{

//int j = 0;

//for (int j = 10; j < 20; j++)

//{

long bytesRead;

string base64String = null;

FileStream inFile;

Byte[] binaryData;

StringBuilder sb = new StringBuilder();

string sJobNumber;

jobsubmit.XOA xoa = new XOA();

jobsubmit.Authentication auth = new Authentication();

jobsubmit.JobSubmitResult result = new JobSubmitResult();

jobsubmit.XDDSAuthType xddsauth = new XDDSAuthType();

jobsubmit.JobSubmitRequest jobrequest = new JobSubmitRequest();

xddsauth.RequesterID = "AU/MENULOG";

xddsauth.Password = "123456";

auth.XDDSAuth = xddsauth;

jobsubmit.Request request = new Request();

request.Authentication = auth;

request.ReceiverKey = "http://premconn.premiereconnect.com/JobSubmit/2009/07";

request.ResultRequired = jobsubmit.RequiredType.yes;

request.ResultRequiredSpecified = true;

request.RequestID = "myTest131313"; // +j.ToString();

xoa.RequestValue = request;

xoa.Url = "https://messaging.easylink.com/soap/sync";

jobsubmit.DocumentType[] doctype = new DocumentType[1];

doctype[0] = new DocumentType();

jobsubmit.DocDataType docdatatype = new DocDataType();

docdatatype.format = jobsubmit.DocEncodingFormat.base64;

inFile = new System.IO.FileStream(@e:\MenulogServiceHub\Harness\order.pdf, FileMode.Open, FileAccess.Read);

binaryData = new Byte[inFile.Length];

bytesRead = inFile.Read(binaryData, 0, binaryData.Length);

try

{

base64String = System.Convert.ToBase64String(binaryData, 0, binaryData.Length);

//base64String = Webcoda.IO.File.GetContentByFullPath(@e:/MenulogServiceHub/Harness/order.pdf, true, "", Encoding.ASCII);

}

catch (Exception ex2)

{

}

docdatatype.format = jobsubmit.DocEncodingFormat.base64;

docdatatype.Value = base64String;

message1 = "Test Fax"; //+j.ToString();

jobrequest.SubmitId = message1;

jobsubmit.DocumentType[] document = new DocumentType[1];

document[0] = new DocumentType();

document[0].DocType = "PDF";

document[0].@ref = "Doc"; // +j.ToString();

jobsubmit.EncodableStringType myFileName = new EncodableStringType();

myFileName.Value = "order.pdf";

document[0].Filename = myFileName;

document[0].ItemElementName = jobsubmit.ItemChoiceType.DocData;

document[0].Item = docdatatype;

jobrequest.DocumentSet = document;

jobsubmit.MessageType[] message = new MessageType[1];

message[0] = new jobsubmit.MessageType();

jobsubmit.ContentPartType[] content = new ContentPartType[1];

content[0] = new ContentPartType();

content[0].Item = "Doc"; //+j.ToString();

content[0].Treatment = TreatmentType.body;

content[0].TreatmentSpecified = true;

message[0].MessageId = "Message"; // +j.ToString();

message[0].Contents = content;

jobsubmit.JobOptionsType joboptions = new JobOptionsType();

jobsubmit.FaxOptionsType faxoptions = new FaxOptionsType();

jobsubmit.DeliveryType deliverytype = new DeliveryType();

faxoptions.FaxMode = FaxModeType.standard;

//faxoptions.DeliveryRetryPattern = "3";

joboptions.FaxOptions = faxoptions;

deliverytype.Schedule = ScheduleType.express;

joboptions.Delivery = deliverytype;

message[0].JobOptions = joboptions;

jobsubmit.ReportOptionsType reports = new ReportOptionsType();

jobsubmit.ReportOptionsTypeDeliveryReport deliveryreport = new ReportOptionsTypeDeliveryReport();

deliveryreport.DeliveryReportType = MainReportTypeEnum.detail;

reports.DeliveryReport = deliveryreport;

message[0].Reports = reports;

jobsubmit.FaxType[] deliveryfax = new FaxType[1];

deliveryfax[0] = new FaxType();

//deliveryfax[0].Phone = "0285725328";

deliveryfax[0].Phone = "0000000000";

deliveryfax[0].@ref = "DeliveryFax"; //+j.ToString();

message[0].Destinations = deliveryfax;

jobrequest.Message = message;

jobsubmit.Response response = new Response();

xoa.ResponseValue = response;

jobsubmit.JobSubmitResult jobresult = new JobSubmitResult();

try

{

jobresult = xoa.JobSubmit(jobrequest);

}

catch (Exception ex)

{

}

bool success = false;

success = ProcessResponse(xoa.ResponseValue);

if (success)

{

if (jobresult.Status.StatusCode.Equals("0"))

{

try

{

lblStatus.Text = jobresult.MessageResult[0].JobId.XDN.ToString();

lblStatus3.Text = jobresult.MessageResult[0].JobId.MRN.ToString();

}

catch (Exception ex1)

{

}

//}

}

protected void btnCancelFax_Click(object sender, EventArgs e)

{

jobcancel.XOA xoa = new jobcancel.XOA();

jobcancel.Authentication auth = new jobcancel.Authentication();

jobcancel.XDDSAuthType xddsauth = new jobcancel.XDDSAuthType();

xddsauth.RequesterID = "AU/MENULOG";

xddsauth.Password = "123456";

//xddsauth.Password = "Menulog";

auth.XDDSAuth = xddsauth;

jobcancel.Request request = new jobcancel.Request();

request.Authentication = auth;

request.ReceiverKey = "http://premconn.premiereconnect.com/JobCancel/2009/07";

request.ResultRequired = jobcancel.RequiredType.yes;

request.ResultRequiredSpecified = true;

request.RequestID = "Cancel7";

xoa.Url = "https://messaging.easylink.com/soap/sync";

xoa.RequestValue = request;

if (!lblStatus2.Text.ToString().Equals("Delivering") || !lblStatus2.Text.ToString().Equals("Delivered") || !lblStatus2.Text.ToString().Equals("Complete"))

{

jobcancel.JobCancelResult jobcancelresult = new jobcancel.JobCancelResult();

jobcancel.JobIdType jobidtype = new jobcancel.JobIdType();

jobidtype.XDN = lblStatus.Text.ToString();

jobidtype.MRN = lblStatus3.Text.ToString();

jobcancel.JobCancelRequest jobcancelrequest = new jobcancel.JobCancelRequest();

jobcancel.JobCancelItemType[] jobcancelitemtype = new jobcancel.JobCancelItemType[1];

jobcancelitemtype[0] = new jobcancel.JobCancelItemType();

jobcancelitemtype[0].JobId = jobidtype;

jobcancelrequest.CancelItem = jobcancelitemtype;

jobcancelresult = xoa.JobCancel(jobcancelrequest);

lblCancelStatus.Text = jobcancelresult.Status.StatusCode.ToString() + " : " + jobcancelresult.Status.StatusMessage.ToString();

}

protected void btnFaxStatus_Click(object sender, EventArgs e)

{

StringBuilder sb2 = new StringBuilder();

jobSummary.XOA xoa2 = new jobSummary.XOA();

jobSummary.Authentication auth2 = new jobSummary.Authentication();

jobSummary.XDDSAuthType xddsauth2 = new jobSummary.XDDSAuthType();

xddsauth2.RequesterID = "AU/MENULOG";

xddsauth2.Password = "123456";

auth2.XDDSAuth = xddsauth2;

jobSummary.Request request = new jobSummary.Request();

request.Authentication = auth2;

request.ReceiverKey = "http://premconn.premiereconnect.com/JobSummary/2008/10";

request.ResultRequired = jobSummary.RequiredType.yes;

request.ResultRequiredSpecified = true;

request.RequestID = "myTest131313";

xoa2.RequestValue = request;

xoa2.Url = "https://messaging.easylink.com/soap/sync";

jobSummary.JobSummaryResult jobsummaryresult = new jobSummary.JobSummaryResult();

jobSummary.StatusType jsr_status = new jobSummary.StatusType();

jobSummary.JobSummaryDataType[] jobsummarydata = new jobSummary.JobSummaryDataType[1];

jobsummarydata[0] = new jobSummary.JobSummaryDataType();

jobSummary.JobSummaryRequest jobsummaryrequest = new jobSummary.JobSummaryRequest();

jobSummary.JobIdType[] idRequests = new jobSummary.JobIdType[1];

idRequests[0] = new jobSummary.JobIdType();

idRequests[0].XDN = lblStatus.Text.ToString();

idRequests[0].MRN = lblStatus3.Text.ToString();

jobsummaryrequest.SubmitId = lblStatus.Text.ToString();

jobsummaryrequest.JobId = idRequests;

jobsummaryresult = xoa2.JobSummary(jobsummaryrequest);

string statuscode = jobsummaryresult.Status.StatusCode.ToString();

string statusmessage = jobsummaryresult.Status.StatusMessage.ToString();

string jobstate1 = jobsummaryresult.JobSummaryData[0].JobState[0].state.ToString();

string totaljobs = jobsummaryresult.JobSummaryData[0].JobState[0].JobSummaryCounts.Total.ToString();

string errors = jobsummaryresult.JobSummaryData[0].JobState[0].JobSummaryCounts.Error.ToString();

sb2.AppendFormat("Status Code: {0} <br />", statuscode);

sb2.AppendFormat("Status Message: {0} <br />", statusmessage);

sb2.AppendFormat("Jobstate: {0} <br />", jobstate1);

sb2.AppendFormat("JobSummaryCounts: {0} <br />", totaljobs);

sb2.AppendFormat("Error: {0}", errors);

lblStatus2.Text = sb2.ToString();

}

Thanks,

Amita

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Comments

skamens

Here's your problem:

message[0].MessageId = "Message"; // +j.ToString();

The MessageId is used to ensure uniqueness of your jobs across the system (see https://apiforums.easylink.com/emapidocs/25/JobSubmit/JobSubmitRequest.html#LN6 for details).

Because you are using the same MessageId for your submission as the earlier job, the system will return the first job number each time, which is why the status never changes.

If you want to use MessageId to uniquely identify your jobs, that's fine, but you need to make sure to create a new one for each submission.

Also, note that the MessageId needs to be unique across our entire system (not just your jobs). So if you do decide to use it, we recommend that you prefix your MessageId with your user ID, and make sure they are unique among your own jobs.

The other approach is simply not to include a MessageId at all; then you will get a new job each time you submit (even if you submit the identical content multiple times).

amita

Thanks a lot for your reply!

One more question - which
field in the JobSubmit API can I use to detect where the problem lies
(cause of the problem)? Right now there are many Status fields belonging to
several different variables, and trial and error alone will take me a huge
amount of time to find the right variable to check.

StatusCode is being set to 0 even for
failed attempts (in case of invalid number), although it should be non-zero
when there’s an error. So I’m also testing if a JobID is returned. If the JobID
is null, then I know for sure that the job has failed. Is there any other way
to find the status of a job in the JobSubmit API and the reason for the
failure? I’m talking about the JobSubmit API because this is the one that
promptly replies about the status of a submitted fax, instead of the JobSummary
API, which is polled separately at a later time, and which needs a JobID, which
in the case of a failed fax, will not be available.

Many thanks,

Amita

skamens

Keep in mind that the only result you will receive from a JobSubmit call is whether or not a job could be submitted correctly. Most of the additional status information you are looking for (invalid dial digits, a bad fax document, a busy destination, etc.) are determined by the system after the job has been submitted.

As far as the JobSubmit result, you will usually see a status of 0 at the root of the response (JobSubmitResult->Status->StatusCode). There is a lower level response for each of the jobs you submitted (JobSubmitResult->MessageResult->Status->StatusCode). That's where to look to see if a job was submitted or not. More often than not the result of this will also be 0, indicating that the job went into the system for processing (and then there will be a JobId for you to look at).

So you will almost always have a JobId, even if the fax will eventually fail for some reason, and you will need to get status afterwards via a report or one of the Job Status calls (JobSummary, JobDeliveryStatus, or JobDetail).

amita

Thanks once again!

I need to request the status of a fax from the JobSummary service(by sending the JobId as the input parameter). The problem I'm facing is that when a number is invalid, no JobID is returned from the JobSubmit service. What should I do in this case?

Thanks!

skamens

If no JobId is returned from JobSubmit, that means that there was a problem with your input.

If I were designing this, I would log this as an error on the sending side and route it to some sort of error notification to try to figure out what failed.

If you have an example of when you didn't get a JobId back, we might be able to help.

Each API result comes back with something called a Processing ID (even if there's no JobId returned). If you can provide the Processing ID from one of the requests that failed, we'll take a look.