We do not appear to be recieving any failed fax messages through the PUSH mechanism. Is there something that needs to be configured with our account on the test system?
Yes, it's likely that you would need some configuration for this.
Please provide your user ID or email address, and (if possible) a job id, along with an explanation of how you expect things to work. We can then investigate and determine what needs to be set up.
Our portal user ID is testing@integragroup.com and a job id is: 1864154
The summary of what we are expecting is this:
Given a user in our product sends a fax out via EasyLink to an invalid fax number, EasyLink will generate an error report and will push this to our URL as it does with inbound faxes. We can receive this information into our system and process accordingly. The invalid fax number is only one example of why the fax would fail and an error report generated.
This turns out to be pretty simply, actually.
The report address is specified in the input as follows:
<ReportAddress><DeliveryItemGeneric type="URL"><Address>http://office2.integragroup.com:4411/faxing/easylink/</Address></DeliveryItemGeneric></ReportAddress>Turns out that they system address validation fails due to the trailing '/' in the address. If you specify it without the trailing slash, you should get the behavior you expect.
