Exceptions

rahul.bhandari

 

1. If a scheduled job gets failed how easylink will handle the exception. Consider the case of a scheduled Fax how easylink will handle the following scenarios.
   • Fax machine is off at the scheduled time or any thing goes wrong with the API, What is the retry frequency to deliver a Fax or Email?
   • Fax machine is printing the scheduled Fax and suddenly gets turned off due to any reason say power failure. 

jobSubmit API has jobOptions attribute in which we can set StartTime and StopTime. is there any option to set number of attempts or frequency of attempts for exceptional cases.

 

skamens

Every account has a retry algorithm that is configured in the user's profile.

This retry algorithm controls how many times a failed fax is retried, and at what frequency.

You can talk with your sales engineer or account team to discuss what specific options are available and which ones meet your needs.