Mailing via API

We received this error message. We are unable to successfully send mail via the API....please advise

Error details:

 HTTP Error: cURL ERROR: 28: connect() timed out!<br>url: https://messaging.easylink.com:443/soap/sync<br>content_type: <br>http_code: 0<br>header_size: 0<br>request_size: 0<br>filetime: -1<br>ssl_verify_result: 0<br>redirect_count: 0<br>total_time: 0<br>namelookup_time: 3.0E-5<br>connect_time: 0<br>pretransfer_time: 0<br>size_upload: 0<br>size_download: 0<br>speed_download: 0<br>speed_upload: 0<br>download_content_length: 0<br>upload_content_length: 0<br>starttransfer_time: 0<br>redirect_time: 0<br>

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Comments

skamens

The fact that you received a timeout indicates that you are having some trouble connecting to the system in the first place.

I suggest following the steps in this post: https://apiforums.easylink.com/announcements/436 to verify connectivity and to verify your SSL setup.

PRIMELEAD01

This is what we are currently attempting to send (resulting in failures)...Please advise

>URL: https://messaging.easylink.com/soap/sync

>Request:

> 'XMLdata'
=> '<soapenv:Envelope

>xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"

>xmlns:ns="http://ws.easylink.com/RequestResponse/2011/01"

>xmlns:ns1="http://ws.easylink.com/JobSubmit/2011/01">

><soapenv:Header>

><ns:Request>

><ns:ReceiverKey>http://messaging.easylink.com/soap/sync</ns:ReceiverKey

><ns:Authentication>

><ns:XDDSAuth>

><ns:RequesterID>PRIMELEAD01</ns:RequesterID>

><ns:Password>soymG293Ddg</ns:Password>

></ns:XDDSAuth>

></ns:Authentication>

></ns:Request>

></soapenv:Header>

><soapenv:Body>

><ns1:JobSubmitRequest>

><ns1:SubmitId>Submit-cc1e075dd2981603906e516c7a030345</ns1:SubmitId>

><ns1:DocumentSet>

><ns1:Document ref="email_html_text">

><ns1:DocType>HTML</ns1:DocType>

><ns1:DocData

>format="base64">RGVhciBHaWJzb24sDQo8YnI+PGJyPg0KVGhhbmtzIHRvIHRoZSBpbmZ

>vcm

>1hdGlvbiB0aGF0IHlvdSBwcm92aWRlZCBpbiB5b3VyIG9ubGluZSBmdW5kIGFkdmFuY2UgY

>XBw

>bGljYXRpb24sIHdlIGNhbiBoZWxwIHlvdSBzZWN1cmUgdGhlIGZ1bmRpbmcgeW91IG5lZWQ

>uIA

>0KPGJyPjxicj4NCkFuIGFkdmFuY2UgdXAgdG8gJDEwMDAgbWlnaHQgYmUgYXZhaWxhYmxlI

>GZv

>ciB5b3UuDQo8YnI+PGJyPg0KRmlyc3QgbmFtZTogICAgIEdpYnNvbjxicj4NCkxhc3QgbmF

>ciB5b3UuDQo8YnI+tZT

>ogICAgICBSb2JlcnRhPGJyPg0KRW1haWwgYWRkcmVzczogIHJvYmVydGFsc2dpYnNvbkBtZ

>S5j

>b208YnI+DQo8YnI+PGJyPg0KWW91J3JlIGFsbW9zdCBmaW5pc2hlZC4gIEluIG9yZGVyIHR

>b208YnI+DQo8YnI+vIG

>ZpbmQgb3V0IGlmIHlvdSdyZSBxdWFsaWZpZWQsIDxhIGhyZWY9Imh0dHA6Ly93d3cucmFwa

>WRm

>dW5kc2xpbmUuY29tL2luZGV4LnBocD9wX0ZpcnN0X05hbWU9R2lic29uJnBfTGFzdF9OYW1

>lPV

>JvYmVydGEmcF9BZGRyZXNzPSZwX0NpdHk9JnBfU3RhdGU9TEEmcF9aaXA9JnBfRW1haWw9c

>m9i

>ZXJ0YWxzZ2lic29uQG1lLmNvbSZwX0hvbWVfUGhvbmU9JnRrZXk9Y2MxZTA3NWRkMjk4MTY

>wMz

>kwNmU1MTZjN2EwMzAzNDUiPiBqdXN0IHZpc2l0IHVzIGhlcmUgYW5kIHByb3ZpZGUgYW5zd

>2Vy

>cyB0byBhIGZldyBtb3JlIHF1ZXN0aW9uczwvYT4uIEl0J3MgdGhhdCBzaW1wbGUuIA0KPGJ

>yPj

>xicj4NCkJlc3QgcmVnYXJkcywNCjxicj48YnI+DQpBZHZhbmNlIERlcHQ8YnI+DQo0NzYwI

>xicj4NCkJlc3QgcmVnYXJkcywNCjxicj48YnI+DQpBZHZhbmNlIERlcHQ8YnI+FMg

>SGlnaGxhbmQgRHIgIzIzNjxicj4NClNhbHQgTGFrZSBDaXR5LCBVdGFoIDg0MTE3DQo8YnI+PG

>JyPg0KPGJyPjxicj4NClBsZWFzZSBub3RlIC0geW91ciBhZHZhbmNlIHByZS1xdWFsaWZpY

>2F0

>aW9uIHdhcyBiYXNlZCBvbiB0aGUgaW5mb3JtYXRpb24gdGhhdCB5b3Ugc3VibWl0dGVkIGl

>uIH

>lvdXIgcmVjZW50IGFwcGxpY2F0aW9uLCBhbmQgdGhhdCdzIHdoeSB3ZSBjb250YWN0ZWQge

>W91

>IHdpdGggdGhpcyBlbWFpbC4gIElmIHlvdSBkbyBub3Qgd2lzaCB0byByZWNlaXZlIGFueSB

>mdX

>J0aGVyIGNvbW11bmljYXRpb24gZnJvbSB1cywgcGxlYXNlIGZvbGxvdyB0aGUgYmVsb3cga

>W5z

>dHJ1Y3Rpb25zLg==</ns1:DocData>

></ns1:Document>

><ns1:Document ref="email_text">

><ns1:DocType>text</ns1:DocType>

><ns1:DocData

>format="base64">RGVhciBHaWJzb24sDQoNClRoYW5rcyB0byB0aGUgaW5mb3JtYXRpb24

>gdG

>hhdCB5b3UgcHJvdmlkZWQgaW4geW91ciBvbmxpbmUgZnVuZCBhZHZhbmNlIGFwcGxpY2F0a

>W9u

>LCB3ZSBjYW4gaGVscCB5b3Ugc2VjdXJlIHRoZSBmdW5kaW5nIHlvdSBuZWVkLiANCg0KQW4

>gYW

>R2YW5jZSB1cCB0byAkMTAwMCBtaWdodCBiZSBhdmFpbGFibGUgZm9yIHlvdS4NCg0KRmlyc

>3Qg

>bmFtZTogICAgIEdpYnNvbg0KTGFzdCBuYW1lOiAgICAgIFJvYmVydGENCkVtYWlsIGFkZHJ

>lc3

>M6ICByb2JlcnRhbHNnaWJzb25AbWUuY29tDQoNCllvdSdyZSBhbG1vc3QgZmluaXNoZWQuI

>CBJ

>biBvcmRlciB0byBmaW5kIG91dCBpZiB5b3UncmUgcXVhbGlmaWVkLCA8YSBocmVmPSJodHR

>wOi

>8vd3d3LnJhcGlkZnVuZHNsaW5lLmNvbS9pbmRleC5waHA/cF9GaXJzdF9OYW1lPUdpYnNvb

>iZw

>X0xhc3RfTmFtZT1Sb2JlcnRhJnBfQWRkcmVzcz0mcF9DaXR5PSZwX1N0YXRlPUxBJnBfWml

>wPS

>ZwX0VtYWlsPXJvYmVydGFsc2dpYnNvbkBtZS5jb20mcF9Ib21lX1Bob25lPSZ0a2V5PWNjM

>WUw

>NzVkZDI5ODE2MDM5MDZlNTE2YzdhMDMwMzQ1Ij4ganVzdCB2aXNpdCB1cyBoZXJlIGFuZCB

>wcm

>92aWRlIGFuc3dlcnMgdG8gYSBmZXcgbW9yZSBxdWVzdGlvbnM8L2E+LiBJdCdzIHRoYXQgc

>92aWRlIGFuc3dlcnMgdG8gYSBmZXcgbW9yZSBxdWVzdGlvbnM8L2E+2lt

>cGxlLiANCg0KQmVzdCByZWdhcmRzLA0KDQpBZHZhbmNlIERlcHQNCjQ3NjAgUyBIaWdobGF

>uZC

>BEciAjMjM2DQpTYWx0IExha2UgQ2l0eSwgVXRhaCA4NDExNw0KDQoNClBsZWFzZSBub3RlI

>C0g

>eW91ciBhZHZhbmNlIHByZS1xdWFsaWZpY2F0aW9uIHdhcyBiYXNlZCBvbiB0aGUgaW5mb3J

>tYX

>Rpb24gdGhhdCB5b3Ugc3VibWl0dGVkIGluIHlvdXIgcmVjZW50IGFwcGxpY2F0aW9uLCBhb

>mQg

>dGhhdCdzIHdoeSB3ZSBjb250YWN0ZWQgeW91IHdpdGggdGhpcyBlbWFpbC4gIElmIHlvdSB

>kby

>Bub3Qgd2lzaCB0byByZWNlaXZlIGFueSBmdXJ0aGVyIGNvbW11bmljYXRpb24gZnJvbSB1c

>ywg cGxlYXNlIGZvbGxvdyB0aGUgYmVsb3cgaW5zdHJ1Y3Rpb25zLg==</ns1:DocData>

></ns1:Document>

></ns1:DocumentSet>

><ns1:Message>

><ns1:MessageId>Msg-cc1e075dd2981603906e516c7a030345</ns1:MessageId>

><ns1:JobOptions>

><ns1:DeDuplicate
deDupOption="none"></ns1:DeDuplicate>

><ns1:EnhancedEmailOptions>

><ns1:Subject>Gibson Roberta - advance

>info</ns1:Subject><ns1:FromDisplayName>Advance

>Dept</ns1:FromDisplayName></ns1:EnhancedEmailOptions>

></ns1:JobOptions>

><ns1:Destinations>

><ns1:Internet>

><ns1:Email>robertalsgibson@me.com</ns1:Email>

><ns1:Subject>Gibson Roberta - advance
info</ns1:Subject>

><ns1:From></ns1:From>
</ns1:Internet> </ns1:Destinations>

><ns1:Contents> <ns1:Part>
<ns1:DocRef>email_html_text</ns1:DocRef>

><ns1:Treatment>body</ns1:Treatment>

></ns1:Part>

><ns1:Part>

><ns1:DocRef>email_text</ns1:DocRef>

><ns1:Treatment>body</ns1:Treatment>

></ns1:Part>

></ns1:Contents>

></ns1:Message>

></ns1:JobSubmitRequest>

></soapenv:Body>

></soapenv:Envelope>'

>Response:

>Array

> [Status]
=> Array

> (

> [StatusCode] => 2209

>
[StatusMessage] => User authentication not accepted

>
[ErrorList] => Array

>
(

>
[Error] => Array

> (

> [ErrorCode] =>
4080

> [ErrorMessage]
=> XOA-4080 [User account is

>locked] : login not permitted: reason code =
1049 msg-XOA-4080 [User

>account is locked] : login not permitted: reason code
= 1049 msg-user

>account has been locked

> )

>
)

>
[SubmissionTime] => 2012-07-17T05:11:44.661Z

>
[CompletionTime] => 2012-07-17T05:11:44.777Z

> )

> [SubmitId]
=> Submit-cc1e075dd2981603906e516c7a030345

thuneke

What URL are you sending to? The credentials are for Production.

PRIMELEAD01

URL: https://messaging.easylink.com/soap/sync

thuneke

That is the Production URL. The userid in the above post is valid. The password is not. If that is what you actually used, that is the problem. I would refrain from posting any credentials.

You should validate your password with your Sales/PreSales contact. If you are in a testing stage at this point have your contact set you up on our test2 system, it uses its own credentials.