Status: Exprired

pratichiprasad

Hi,

 

I created a job using the API, job id:2374204.

user id: T2/Prasad

i had scheduled the job for a later time. but the status is complete and all the leads have expired.

any reason why this would happen?

Thanks

Pratichi

skamens

The times that were entered with this input are as follows:

<Delivery>
<StartTime>2013-05-17T07:00:00</StartTime>
<StopTime>2013-05-17T08:00:00</StopTime>
</Delivery>

Because these times have no time zone specified, they are assumed to be in UTC (or GMT) time.  The actual time that the job was submitted was 7:36 am Eastern time, which would map to 11:36 AM UTC (there is currently a four hour difference).

That means that when the job was submitted, the system viewed the StopTime as already past, so it expired all of the deliveries immediately.

You can specify the time using a time zone specification, like this:

<Delivery>
<StartTime>2013-05-17T07:00:00-04:00</StartTime>
<StopTime>2013-05-17T08:00:00-04:00</StopTime>
</Delivery>

Or you can specify the correct UTC time, as follows:

<Delivery>
<StartTime>2013-05-17T11:00:00</StartTime>
<StopTime>2013-05-17T12:00:00</StopTime>
</Delivery>